Polycom VVX 411 MS

VoIP desktop phone with 12 lines and Skype for Business integration

Key features
  • VoIP Desktop Phone with colour LCD screen
  • 12 lines
  • HD Voice and Full Duplex speakerphone
  • Connectivity: PoE
  • 2 Gigabit Ethernet ports
  • RJ9 headset jack
  • Optimised for Skype for Business
£179.99 Incl. VAT
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1 year of manufacturer warranty Subject to manufacturer conditions
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Internal ref: POVVX411MS
Manufacturer part #: 2200-48450-019
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Product description

VoIP desktop phone with 12 lines and Skype for Business integration

The Polycom VVX 411 is a mid-range professional VoIP Desktop Phone, with 12 lines and 3.5” colour LCD display, ensuring that it will be a perfect fit for workers of all types. With 12 programmable buttons and 4-speed dial buttons, alongside its 320x240 display and 4-directional navigation buttons, the phone’s user interface is intuitive and easy to use.

Three expansion modules

The VVX 411 is perfect for increasing productivity, with the ability to add up to 3 expansion modules. It also includes Polycom HD Voice and Acoustic Clarity technology, allowing you to become less fatigued from your phone calls, increasing productivity. This technology can be used when talking on your handset, a headset connected via the RJ9 jack, or even on the full-duplex hands-free speakerphone.

Compatible with Skype for business

This model is also optimised for Skype for Business, allowing you to access the wide range of features within this software, including the ability to view your Microsoft Exchange calendar and access your company directory. On top of these other features, the VVX 411 MS includes all your standard call features such as call hold, transfer, divert and 3-way conferencing.

Dual Ethernet connection

The two Gigabit Ethernet ports allow this phone to function using Power over Ethernet, meaning this phone does not come with a power supply. One can be purchased separately here: Polycom VVX 411 Power Supply


  • VoIP Desktop Phone
  • 12 Lines
  • BLF
  • 2 Gigabit Ethernet ports
  • PoE
  • RJ9 & USB headset jack
  • Backlit colour LCD – 3.5” (320x240)
  • 4 Speed dial buttons
  • Full Duplex Speakerphone
  • Wideband audio
  • QoS
  • Expandable - up to 3 expansion modules
  • Wall-mountable
  • Does not include power supply

In the box

  • 1 x VVX 411 MS VoIP Desktop Phone
  • 1 x Handset with handset cord
  • 1 x Ethernet cable
  • 1 x Quick Start Guide


Polycom Business Series- User Guide (EN)
Polycom VVX 411 MS- Data Sheet (EN)

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What is DECT technology?
What is power over ethernet (poe)?

Product Specs.

More Information
Manufacturer part #2200-48450-019
Warranty1 year
Number of lines12
Function keysWith call key , With hands free kit, With mute key , With navigation key , With pause key , With redial key
Softkeys12 teclas programables y 4 teclas de marcación rápida
Expansion moduleCompatible with up to 3 modules
SpeakerphoneFull Duplex Speakerphone
Headset portWith headset port
Power sourcePoE powered
Type of displayColour display
Call indicator LEDWithout LED call indicator
Connectivity1 USB port, 2 RJ45 gigabit ports, RJ9 connection
Wall mountingWith optional wall mounting
Compatibility electronic hook switchCompatibile with electronic hook switch (EHS)

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