No hidden charges
There are no hidden charges when you order with Onedirect. All prices are quoted without VAT in our catalogue and when you place an order, the full price including VAT will be shown in your Shopping Cart. We offer a free delivery service for orders over £75 (ex. VAT). For orders of less than this, or for express delivery, there is a minimal cost. If you have any queries, please contact our Customer Service Team on 0333 123 3050.
Our policy: professional telecommunications equipment at the best price!
At Onedirect, we know that communicating clearly and effectively is fundamental to your business, which is why we only sell products from the best brands that are guaranteed to last. Our technicians test everything in our catalogue and our team of experts has been especially trained to help you find the right equipment to suit both your needs and your budget.
You are dealing with professionals
A well-trained and motivated sales team is at the heart of all of our offices. We provide on-going training for all our staff to make sure that they are equipped to respond to all of your queries. They will provide advice and guidance to help your business find the the best solutions that suit your type of business and the infrastructure already in place, such as:
- Clear and precise information about all of the products
- Advice customised to your technical and economic needs
- Answers about the technical compatibility for your systems already in place
Onedirect maintains a close relationship with the top manufacturers of telecommunications equipment, who keep us up-to-the-minute with all the latest advances and products. This helps us to give you a fast response to all of your queries, and we promise to send you a free quote in less than 4 hours, whatever your technical needs.
We offer a flexible and personalized service dedicated to larger companies that need to make frequent orders, in larger quantities and over various locations. Our Key Accounts department can provide special rates and tariff conditions and a personalised management for our biggest clients.
Nearly all of our products are permanently in stock, which means that you don't have to wait! Our busy logistics team works full time preparing and dispatching orders from our warehouse of nearly one million products, and 96% of orders made before 2:00pm are sent the same day!