Intercom

Reliable Intercoms for Businesses

An intercom, also known as a door entry system or door phone, is used in many businesses for access control, internal communication, or welcoming visitors.

Our range includes both classic audio intercoms and modern video intercom systems with integrated cameras for added security. For tech‑savvy users and businesses, we also offer smart intercom systems with Wi‑Fi or wireless connectivity that can be conveniently controlled via smartphone or tablet - ideal for decentralised sites or mobile teams.

Reasons to Opt for Intercom Systems

• Enhanced security: Door entry systems provide secure access control, allowing you to identify visitors before they enter.
• Improved internal communication: Internal intercom systems enable quick and efficient communication between team members.
• Cost‑effective solution: Reduces the need for extensive phone lines and mobile devices, lowering communication costs.
• Easy installation: Many modern intercoms are designed for straightforward installation, minimising disruption to business operations.
• Versatile options: From wired to wireless systems, we offer solutions for a wide range of business and preferences.
• Clear audio quality: High‑definition sound ensures messages are delivered clearly.
• Integration capabilities: Many systems integrate with other security and communication solutions for added functionality.
• Remote access: Some door entry systems offer mobile app connectivity, allowing you to manage access and communication from anywhere.

Types of Intercom Systems

• Audio Intercom: Voice‑only communication. Affordable and easy to install; ideal for offices
• Video intercom: Transmits both voice and live video via an integrated camera. Offers greater security and control, with options such as night vision and motion detection.
• Wi‑Fi / IP intercom: Connects via the internet or Wi‑Fi and is managed through a smartphone app, enabling remote access from anywhere.

Basic Components of an Intercom System

An Intercom consists of several components that work together to provide greater security and convenience in an office or commercial building. Depending on the model, the setup may vary slightly, but the basic structure usually remains the same.

1. Outdoor station:
Installed at the building’s entrance, equipped with a microphone and speaker for communication with the indoor station. A call button sends the signal to the relevant office or department. Modern video intercoms include a camera with live feed, and infrared LEDs for clear night vision. Robust exterior with IP protection guard against rain, dust, and extreme temperatures.

2. Indoor station
Located inside the building, with a speaker and microphone for two‑way communication. Video systems feature a display so you can see visitors instantly. Buttons or touchscreens allow you to answer calls, unlock doors, or adjust settings. Power is supplied via mains, batteries, or Power over Ethernet (PoE), depending on the model.

3. Connection types - wired or wireless
Wired systems (e.g. 2‑wire or IP) offer maximum reliability, ideal for new builds. Wireless systems (radio or Wi‑Fi) are more flexible and easy to retrofit without extensive construction work.

4. Accessories & upgrades
Many intercom systems can be expanded with accessories such as additional cameras, motion sensors, image/video storage, or mobile app integration.

Intercom Frequently Asked Questions 

1. What types of intercom systems are there?
Audio intercoms, video intercoms with cameras, and smart Wi‑Fi or wireless intercoms controllable via app.

2. What’s the difference between a door entry system and an intercom?
The terms are often used interchangeably. Door entry systems focus on entry communication, while intercoms can also be used for internal communication in larger buildings.

3. What features does a video intercom offer?
Camera, live feed, night vision, recording, app control, and often motion detection.

4. How does a Wi‑Fi intercom work?
It connects wirelessly to your network, enabling remote access via smartphone or tablet – perfect for mobile monitoring.

5. Which brands are most recommended?
Fanvil, Grandstream, Swissvoice, and Snom are known for quality, durability, and ease of use.

6. Is installing an intercom system complicated?
Not necessarily. Wireless and Wi‑Fi models are often DIY‑friendly, but for wired systems, we recommend professional installation.

7. How much does a quality door entry system cost?
Entry‑level models start around £100, while high‑end video systems with network integration can exceed £1,000.

8. Can I connect multiple intercoms in one system?
Yes, many models support networks of multiple indoor and outdoor stations, ideal for large buildings or multi‑site businesses.

9. How do I choose the right intercom system for my business?
Consider your building size, number of users, and whether you need features like video monitoring or remote access. Our team can help you select the best option.