DECT Handset

DECT Handsets - Flexible Telephony Solutions for Your Business

Modern business communication demands mobility, reachability and voice quality. That’s where additional DECT handsets and DECT phones come in. Whether in the office, on the production floor or out in the field, a cordless phone with DECT technology delivers professional-grade communication. In our online shop you’ll find a wide selection of suitable products, from simple handsets to fully featured DECT phone systems.

What is DECT? - The technology behind cordless telephony

DECT (Digital Enhanced Cordless Telecommunications) is a globally established standard for cordless phones. It is specifically designed to transmit voice in excellent quality over medium to long distances, without interference from Wi-Fi or Bluetooth. Whether you’re looking for a single handset or a complete set of DECT phones, DECT stands for stability, security and easy integration with existing systems such as FritzBox, AVM routers or business telephone systems.

Benefits of using additional handsets

• Increased flexibility: With extra DECT handsets you can move freely around the office while staying connected, ideal for busy professionals who need to multitask.
• Improved team collaboration: Once installed, the system can be easily expanded with further handsets, perfect for growing teams or new workstations.
• Cost-effective solution: Rather than purchasing an entirely new phone system, simply adding replacement DECT handsets to your existing set-up is an affordable way to enhance communications.
• Improved coverage: By placing additional handsets at strategic points in your office, you can eliminate dead zones and ensure clear reception across the workspace.
• Convenience of multiple lines: With an additional DECT handset you can manage multiple calls at the same time, perfect for businesses with high call volumes.
• Easy set-up: Most replacement handsets are user-friendly and require little technical know-how, so you can expand your phone network quickly.
• Backup communication: If a primary handset fails or is lost, having spares ensures your lines of communication remain open.
• Tailored communication: Choose DECT handsets that best fit your business needs—whether you require advanced features such as call blocking or simpler models for ease of use.
• Long range (ideal for offices, warehouses and production sites): DECT phones provide a stable connection across multiple floors or large buildings, often without the need for repeaters.
• Long battery life: Many of our DECT handsets feature long-lasting batteries, keeping your team connected without frequent charging breaks.
• Low radiation and energy consumption with ECO DECT: In ECO mode, transmit power is reduced automatically, saving energy and lowering radiation levels in the office.
• Compatible with leading brands such as Gigaset, FRITZBox (AVM), Alcatel: Many DECT handsets can be used across brands and connect directly to existing base stations or routers like the FRITZ!Box.

Selection criteria: choosing the right handset for your specific needs

Check compatibility with your existing base station
First, ensure the DECT handset you choose is compatible with your current base. Most modern phones follow the GAP standard; even so, devices from the same manufacturer are recommended for optimal functionality.

Consider the working environment
In dusty or damp environments, choose rugged handsets with the appropriate IP rating. For open-plan offices, opt for models with long range and strong signal performance, while compact devices are sufficient for quiet single offices.

Assess usage intensity
For heavy use, DECT handsets with comfort features such as large displays, backlit keypads and ergonomic grips are advisable. Occasional users are often well served by entry-level models.

Integration with existing communications infrastructure
Consider whether the cordless phone should integrate with your IT environment. Modern DECT handsets often offer interfaces to CRM systems or unified communications solutions.

Leading manufacturers at a glance

Gigaset handsets
Gigaset DECT handsets impress with mature technology and user-friendly operation. Models in the Gigaset range often offer HD voice quality, large colour displays and intuitive menus. Many Gigaset phones include practical features such as hands-free calling, phonebooks for hundreds of contacts and even Bluetooth connectivity for headset use.

Mitel handsets
Mitel DECT handsets are distinguished by their robustness and advanced business features. Designed for intensive daily use, they offer conferencing, call transfer and integration with professional telephone systems. Their ergonomic design and durable materials make Mitel devices an ideal choice for busy workplaces.

Frequently asked questions (FAQ) about DECT handsets

1. Can I use DECT handsets from different manufacturers with one base station?
Generally yes, provided both devices support the GAP standard. However, manufacturer-specific extra features are only available with matching brands. For best compatibility, we recommend devices from the same manufacturer.

2. How many additional handsets can I register to my DECT base station?
Most standard base stations support 4–6 handsets. Professional systems can manage 10 or more. Check your base station’s manual for the exact number.

3. Do additional DECT handsets affect call quality?
No. DECT is designed to operate multiple handsets simultaneously without loss of quality. Each phone is assigned its own transmission channel.

4. Is there anything specific I should consider when buying extra handsets?
Check compatibility with your base, desired features and battery life. Also verify whether charging cradles are included or need to be purchased separately.

5. What range do additional DECT handsets offer?
The range is the same as the main device: typically 30–50 metres indoors and up to 300 metres outdoors. Additional handsets use the base station’s existing radio network.

6. Can additionalDECT handsets be used as standalone phones?
No. DECT handsets always require a base station as the central hub. They cannot be used independently as telephones.

7. How long do the batteries in additional DECT handsets last?
Modern DECT phones typically offer 100–200 hours standby and 10–20 hours talk time. Exact figures vary by model and usage.

8. Are there differences in how additional handsets are registered?
Registration is largely standardised: put the base station into registration mode, press the relevant key combination on the handset and wait for automatic pairing. Detailed instructions are in the respective manuals.

9. What accessories are available for DECT phones?
Typical accessories include headsets, extra DECT handsets, wall mounts, chargers and replacement batteries. Many of these items are available directly from us, with delivery included.

10. Do DECT handsets work with the FRITZBox?
Yes, many DECT handsets, such as the Gigaset HX series, can be paired directly with a FRITZBox, no separate base station required.