
Warranty extensions and licences ensure the long-term reliability and security of your video conferencing equipment. Warranty services provide operational continuity through priority technical support, while software licences unlock additional features for meeting room and video conferencing systems.


Professional warranty extensions and licences extend the lifespan of your equipment and provide access to advanced software features. They guarantee priority technical support, fast repair or replacement services and continuous updates, ensuring maximum availability and consistent performance without premature obsolescence.
| Manufacturer warranty extensions | Coverage extended beyond the standard warranty period. |
| Replacement services | Advance replacement shipment before returning faulty equipment to ensure operational continuity. |
| Technical support | Priority access with reduced response times. |
| Software licences | Full functionality for certified Teams Rooms and Zoom Rooms environments. |
| Updates and upgrades | Continuous access to new features and improvements at no additional cost. |

Warranty extensions and licences are used by large enterprises to secure long-term investments and by SMEs to extend equipment lifespan. In universities, they ensure continuity of hybrid learning, while organisations standardised on Teams or Zoom Rooms use them to unlock full functionality and centralised fleet management across multiple sites.
Onedirect offers professional warranty extensions and licences for all your audiovisual equipment. As an official reseller, we guarantee fast licence activation and ongoing support. Our team advises you on the most appropriate protection options based on equipment criticality and licence volumes, ensuring complete peace of mind.
When should a warranty extension be purchased for audiovisual equipment?
Ideally at the time of initial purchase to ensure uninterrupted coverage. Some manufacturers allow later subscription within a limited period after the standard warranty expires.
What exactly do warranty extensions cover?
Coverage varies by manufacturer but typically includes hardware failures, parts and labour. Always review the specific terms of each extension. If in doubt, our teams can guide you towards the most suitable service.
Are Teams Rooms and Zoom Rooms licences mandatory?
Yes, if you operate certified rooms. Without licences, systems lose many advanced features, centralised management and optimised manufacturer support.
Can warranties and licences be transferred to new equipment?
Warranty extensions are generally tied to specific devices and are therefore non-transferable. Software licences are often transferable, but manufacturer policies and conditions should be checked.
How can licence renewals be managed for large deployments?
Framework agreements with aligned renewal dates and centralised management via administration portals are recommended to improve visibility and avoid service interruptions.