TOP 10 – CALL CENTERS HEADSETS OF 2023

Choosing your ideal headset effectively is becoming increasingly challenging with the enormous range of headset and features available. We have compiled a list of the top 10 headsets for call centers in 2023, with a strong focus on reliability, comfort and noise reduction.

  1
Poly Blackwire C3225 USB
-46%
Poly Blackwire C3225 USB
2
Jabra BIZ 2300 Duo QD
-36%
Jabra BIZ 2300 Duo QD
3
Cleyver HW15 - Duo
Cleyver HW15 - Duo
4
Plantronics EncorePro HW520 Duo Headset
-28%
Plantronics EncorePro HW520 Duo Headset
5
Jabra BIZ 2400 II QD Duo NC
-37%
Jabra BIZ 2400 II QD Duo NC
6
EPOS | Sennheiser IMPACT SC 262
-35%
EPOS | Sennheiser IMPACT SC 262
7
Jabra BIZ 1500 Duo QD
-31%
Jabra BIZ 1500 Duo QD
8
Yealink YHS34 Mono Lite
-24%
Yealink YHS34 Mono Lite
9
Jabra BIZ 2400 II Duo UNC Corded Headset
-35%
Jabra BIZ 2400 II Duo UNC Corded Headset
10
Poly Blackwire C5220 USB-C
-47%
Poly Blackwire C5220 USB-C
Mono/duo headset Duo Duo Mono Duo Duo Duo Duo Mono Duo Duo
Headset type Corded Corded Wireless DECT / GAP for cordless phones Corded Corded Corded Corded Corded Corded Corded
Volume control - -
Acoustic protection - - -
Noise Cancelling
Suitable for intensive use - -
Weight 118g 68g - 74g 77g 86 g 45g 50g 77g 125.4 g
Connectivity For USB and 3.5mm jack For QD Connectivity - For QD Connectivity For QD Connectivity For QD Connectivity For QD Connectivity For QD Connectivity For QD Connectivity -
Compatibility For PC/Mac + mobiles For Desk phones For Wireless DECT phones For Desk phones For Desk phones - For Desk phones For Desk phones - For PC/Mac + mobiles
MAC compatible - - -
Softphone compatible - - -

Poly Blackwire C3225 USB

 

The Plantronics Blackwire C3220 USB-A will not be a disappointment for you and your business environment. This great device offers the latest desgin and compatibility options for a large-scale, as well as low-cost implementation to provide users with a reliable and lightweight headset ready for any communication challenge.

Pros
  • Noise-canceling microphone
  • Light metal headband: durability, custom fit
  • Control management on the cable
Cons
  • Corded headset : limited mobility
poly

IN STOCK

£75.20 £40.99 £49.19 Incl. VAT

Jabra BIZ 2300 Duo QD

 

The Jabra BIZ 2300 is a binaural headset that combines light, durable materials with a clean, elegant design to create a professional-looking headset that can withstand even the most intensive use. This wired headset is ideal for professionals who spend a lot of time of the phone, for example in call centres, and who are seeking optimum comfort. This headset is currently the lightest headset on the market with the mono version weighing in at 49g and the duo at 68g. It comes with soft, foam earpads for long sessions of use.

Pros
  • Noise cancelling microphone
  • Acoustic protection: PeakStop
Cons
  • QD connection only
  • Corded headset : limited mobility
jabra

IN STOCK

£144.00 £92.99 £111.59 Incl. VAT

Cleyver HW15 - Duo

Cleyver HW15 - Duo

 

The Cleyver HW15 is the ideal solution for professionals who need a fully wireless terminal. With this model they will have total freedom of movement to work while talking on their dect phone. DECT technology ensures perfect sound quality and its autonomy allows you to work all day.

Pros
  • DECT-compatible wireless headset
  • Advanced hearing protection
  • Noise-canceling microphone
Cons
  • Not compatible with Mac
Cleyver

IN STOCK

£89.99 £107.99 Incl. VAT

Plantronics EncorePro HW520 Duo Headset

 

The new design of the Plantronics EncorePro range features smooth tactile feedback, allowing you to adjust your microphone to the perfect position for clearer conversation. The next generation noise cancelling microphone features enhanced echo and background noise cancellation for a better caller experience. Wideband audio offers rich, clear voice quality, whilst acoustic protection with Plantronics' SoundGuard technology helps to protect the user from noise spikes and listening fatigue.

Pros
  • For noisy environment
  • Ideal for Conference calls
  • Comfortable for all day use
Cons
  • No control management on the cable
  • Corded headset : limited mobility
poly

IN STOCK

£116.60 £84.99 £101.99 Incl. VAT

Jabra BIZ 2400 II QD Duo NC

 

The Jabra BIZ 2400 II Duo Corded Headset is part of the brand new Jabra Biz 2400 II series which has improved on an already market-leading headset. This product provides the very best in sound quality, acoustic protection, comfort and durability, whilst retaining all of the great features of its predecessor

Pros
  • 360° rotatable microphone boom
  • Breath-resistant microphone with noise cancelation
  • Surgical steel for maximum stability
Cons
  • No control management on the cable
  • Corded headset : limited mobility
jabra

IN STOCK

£206.00 £130.99 £157.19 Incl. VAT

EPOS | Sennheiser IMPACT SC 262

 

The Sennheiser SC 262 Duo Corded Headset is built to last. With a metal-reinforced headband and a sturdy design, this headset ensures great durability. The cable with Easy Disconnect is ideal for contact centres and offices where employees change desks frequently. In addition, the headset connection allows you to unplug the headset while the call is on hold, making it ideal if you need to move when speaking.

Pros
  • Multi-connected QD headset: fits all devices
  • Flexible: adjustable boom and headband
  • ActiveGuard acoustic protection
Cons
  • No control management on the cable
  • Corded headset : limited mobility
Sennheiser

IN STOCK

£100.00 £65.99 £79.19 Incl. VAT

Jabra BIZ 1500 Duo QD

 

The Jabra BIZ 1500 Duo QD Corded Headset is especially designed to deliver maximum all-day comfort to people who work in call centres at a minimum cost. Its noise-cancelling microphone filters out background noise so all your conversations are crystal clear. With the Quick Disconnect function, you can connect and disconnect your Jabra Biz 1500 from your telephone at the touch of a button.

Pros
  • Flexible microphone boom
  • Foam ear pads
  • Intuitive control unit
Cons
  • No control management on the cable
  • Corded headset : limited mobility
jabra

IN STOCK

£71.00 £48.99 £58.79 Incl. VAT

Yealink YHS34 Mono Lite

 

The Yealink YHS34 Mono Lite headset is a corded headset with QD connectivity specially designed for professionals in offices and call centres. The ultra noise-cancelling microphone filters out background noise for perfect voice transmission, even in crowded call centres. The YHS34 is designed for desk phones and comes with QD connectivity, allowing for quick exits and changes to other devices.

Pros
  • Noise-canceling microphone
  • Microphone arm that rotates 330 °
  • Ultralight Design
  • Suitable for Intensive Use
Cons
  • Corded headset: limited mobility
yealink

IN STOCK

£23.53 £17.99 £21.59 Incl. VAT

Jabra BIZ 2400 II Duo UNC Corded Headset

 

The Jabra BIZ 2400 II Duo UNC Corded Headset is part of the brand new Jabra BIZ 2400 II series which has improved on an already market-leading headset. This product provides the very best in sound quality, acoustic protection, comfort and durability, whilst retaining all of the great features of its predecessor

Pros
  • Ultra noise-cancelling
  • 360º rotatable boom microphone
  • Lightweight comfortable design
  • HD voice and Peakstop sound safety technology
Cons
  • Corded headset : limited mobility
  • No control management on the cable
jabra

Call us for availability

£226.00 £148.99 £178.79 Incl. VAT

Poly Blackwire C5220 USB-C

 

The Blackwire 5220 USB-C has you covered if you need an all-day headset. It is ergonomically designed to be comfortable enough to wear all day. It also gives you to freedom to plug into the compatible device of your choice, to make it easier for you to work in any office.

Pros
  • Noise cancelling microphone
  • Designed for intensive daily use
  • SoundGuard acoustic protection
Cons
  • Corded headset : limited mobility
poly

IN STOCK

£109.95 £58.99 £70.79 Incl. VAT