Choosing your ideal headset effectively is becoming increasingly challenging with the enormous range of headset and features available. We have compiled a list of the top 10 headsets for call centers in 2023, with a strong focus on reliability, comfort and noise reduction.
Poly Blackwire C3225 USB
Jabra BIZ 2300 Duo QD
Cleyver HW15 - Duo
Plantronics EncorePro HW520 Duo Headset
Jabra BIZ 2400 II QD Duo NC
EPOS | Sennheiser IMPACT SC 262
Jabra BIZ 1500 Duo QD
Yealink YHS34 Mono Lite
Jabra BIZ 2400 II Duo UNC Corded Headset
Poly Blackwire C5220 USB-C
|Headset type||Corded||Corded||Wireless DECT / GAP for cordless phones||Corded||Corded||Corded||Corded||Corded||Corded||Corded|
|Suitable for intensive use||-||-|
|Weight||118g||68g||-||74g||77g||86 g||45g||50g||77g||125.4 g|
|Connectivity||For USB and 3.5mm jack||For QD Connectivity||-||For QD Connectivity||For QD Connectivity||For QD Connectivity||For QD Connectivity||For QD Connectivity||For QD Connectivity||-|
|Compatibility||For PC/Mac + mobiles||For Desk phones||For Wireless DECT phones||For Desk phones||For Desk phones||-||For Desk phones||For Desk phones||-||For PC/Mac + mobiles|
The Plantronics Blackwire C3220 USB-A will not be a disappointment for you and your business environment. This great device offers the latest desgin and compatibility options for a large-scale, as well as low-cost implementation to provide users with a reliable and lightweight headset ready for any communication challenge.
The Jabra BIZ 2300 is a binaural headset that combines light, durable materials with a clean, elegant design to create a professional-looking headset that can withstand even the most intensive use. This wired headset is ideal for professionals who spend a lot of time of the phone, for example in call centres, and who are seeking optimum comfort. This headset is currently the lightest headset on the market with the mono version weighing in at 49g and the duo at 68g. It comes with soft, foam earpads for long sessions of use.
The Cleyver HW15 is the ideal solution for professionals who need a fully wireless terminal. With this model they will have total freedom of movement to work while talking on their dect phone. DECT technology ensures perfect sound quality and its autonomy allows you to work all day.
The new design of the Plantronics EncorePro range features smooth tactile feedback, allowing you to adjust your microphone to the perfect position for clearer conversation. The next generation noise cancelling microphone features enhanced echo and background noise cancellation for a better caller experience. Wideband audio offers rich, clear voice quality, whilst acoustic protection with Plantronics' SoundGuard technology helps to protect the user from noise spikes and listening fatigue.
The Jabra BIZ 2400 II Duo Corded Headset is part of the brand new Jabra Biz 2400 II series which has improved on an already market-leading headset. This product provides the very best in sound quality, acoustic protection, comfort and durability, whilst retaining all of the great features of its predecessor
The Sennheiser SC 262 Duo Corded Headset is built to last. With a metal-reinforced headband and a sturdy design, this headset ensures great durability. The cable with Easy Disconnect is ideal for contact centres and offices where employees change desks frequently. In addition, the headset connection allows you to unplug the headset while the call is on hold, making it ideal if you need to move when speaking.
The Jabra BIZ 1500 Duo QD Corded Headset is especially designed to deliver maximum all-day comfort to people who work in call centres at a minimum cost. Its noise-cancelling microphone filters out background noise so all your conversations are crystal clear. With the Quick Disconnect function, you can connect and disconnect your Jabra Biz 1500 from your telephone at the touch of a button.
The Yealink YHS34 Mono Lite headset is a corded headset with QD connectivity specially designed for professionals in offices and call centres. The ultra noise-cancelling microphone filters out background noise for perfect voice transmission, even in crowded call centres. The YHS34 is designed for desk phones and comes with QD connectivity, allowing for quick exits and changes to other devices.
The Jabra BIZ 2400 II Duo UNC Corded Headset is part of the brand new Jabra BIZ 2400 II series which has improved on an already market-leading headset. This product provides the very best in sound quality, acoustic protection, comfort and durability, whilst retaining all of the great features of its predecessor
The Blackwire 5220 USB-C has you covered if you need an all-day headset. It is ergonomically designed to be comfortable enough to wear all day. It also gives you to freedom to plug into the compatible device of your choice, to make it easier for you to work in any office.