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Pack Gigaset Comfort 550A IP + Cleyver HW15 GAP

Internal ref: SICOM550AIPHW15

Wireless complete solution for maximum flexibility with the Gigaset DECT phone paired with the Cleyver GAP Headset HW15

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Product description

Gigaset Comfort 550A IP

Simple and secure: the next generation of wireless telephony!

This Gigaset Comfort 550A IP system stands out with its sleek and timeless design! With its DECT handset and IP base, this wireless kit offers a pleasant and comfortable calling experience thanks to its brand new simplified interface. Supports 6 SIP accounts and 4 simultaneous calls, expandable with the addition of 6 additional handsets, supporting 3-way conference mode... There’s no doubt, this new Gigaset system is the key to efficient and successful phone calls!

A true guarantee of reliability, it supports you effortlessly with its 17-hour talk time and its wide DECT range of 50 to 300m (indoor/outdoor)! Additionally, with the ECO-DECT mode, it reduces energy consumption by 60%, providing an opportunity to save money AND contribute to environmental protection!

Its 3 digital voicemail systems will help you expertly manage your incoming calls and voicemail messages! Say goodbye to unwanted events with call blocking (up to 100 numbers), and easily store all your numbers thanks to the phone’s large directories (central with 500 entries and Google/Office 365 with 1000 entries)!

Equipped with a 2.2’’ TFT color screen, it provides flawless visibility thanks to the available backlighting. With its optimized acoustic technology, you enjoy HD sound for VoIP calls, and the hands-free function and built-in 3.5mm jack allow you to combine communication and mobility when necessary! Compatible with hearing aids, this Comfort 550IP model is suitable for ALL professionals!


Technical Specifications:

  • 2.2’’ TFT color screen
  • Backlit screen and keypad: improved visibility
  • Ergonomic keypad with customizable keys: intuitive menu navigation
  • HD audio quality: optimized acoustic technology for VoIP calls
  • Hands-free function
  • 2 acoustic profiles (high and low)
  • 18 adjustable ringtones with 5 levels
  • Compatible with hearing aids
  • Expandable: up to 6 handsets per base
  • Supports 6 SIP accounts
  • 3 built-in digital voicemail systems
  • Directory capacity: 500 contacts (central) and 1000 contacts (Google and Office 365)
  • History of the last 60 missed, incoming, and outgoing calls
  • Redial the last 20 numbers
  • 3-way conference (1 external + 2 internal)
  • Blocking of unwanted calls (up to 100 numbers)
  • DECT technology: range from 50m (indoor) to 300m (outdoor)
  • NiMH battery: 17-hour talk time and 320 hours standby
  • ECO-DECT: automatic reduction of power and energy consumption by up to 60% + no radiation emission in standby mode
  • IP20: protection against solid objects larger than 12.5mm
  • Connections: Ethernet RJ45 10/100Mbps; 3.5mm jack; analog telephone connection
  • Dimensions and weight (handset): 161 x 52 x 26mm / 115g
  • Dimensions and weight (IP base): 105 x 132 x 46mm / 120g

DECT GAP Wireless Headset - Ideal for office use

The HW15 is a CLEYVER wireless headset specially designed for office use. This DECT-GAP model is compatible with most of the DECT-GAP cordless phones on the market, of any brand.

Ideal solution for professionals who need a fully wireless terminal

The Cleyver HW15 is the ideal solution for professionals who need a fully wireless terminal. With this model they will have total freedom of movement to work while talking on their dect phone. DECT technology ensures perfect sound quality and its autonomy allows you to work all day.

The Cleyver HW15 headset works as an additional terminal, it allows you to receive calls but not make them, since it does not have a keyboard.

The HW15 is a wireless headset with a discreet and elegant design. Ideal for any type of office. The Cleyver HW15 GAP has a very simple operation. It registers in the DECT base of its dect telephones, becoming an additional extension (with DECT GAP telephones), it has one more terminal in the telephone base.

Very comfortable to wear thanks to its headband. It is also easy to use and has volume and mute controls on the earpiece, as well as a noise-canceling microphone and an LED light that indicates the status of the call and pairing.

Up to 150m range

It has a very wide range, 150 meters outdoors and 30 meters indoors (in ideal conditions, without walls, obstacles). Its autonomy allows conversations to be held for up to 6 hours in a row.

The battery charging time is very short, in just 20 minutes it charges at 20%, in 45 minutes at 50% and for a full charge, it takes less than 2 hours. In addition, the headset battery holds the charge for 6 months in the off state, before recharging is required.

Easy pairing of the HW15 with your cordless phone

Press the mute button on the headset until the status LED on the headset flashes, then the headset is in the paired state.

Easy installation

Installs in under 3 minutes as an additional terminal on your DECT cordless phone. You must follow the instructions on your DECT phone step by step. It is compatible with the majority of DECT GAP cordless phones on the market: Gigaset, Siemens, Alcatel, Thomson, Panasonic, Doro MATRA, Philips, Motorola.

Answering a call is very easy

Answering a call is very easy. Press the "Pick up" button on the handset when you receive a call. To end the call press the same button.

Call or transfer a call from the phone to the headset

First, choose the number you want to call in your phonebook or dial the number on your phone. When you are already in communication, transfer the call to your headset
It is a small operation very easy to do and that allows you to have both hands free.

*Note: With Dect Siemens phones you can retrieve the call on your phone so you can transfer it to another extension or phone.
It is necessary to activate the "intrusion" function in the menu of your phone.

Features:

  • Call Control: Support for multi-function buttons for answer calls, end calls, docking operations also answer and end calls.
  • Microphone volume and mute control: button controls the headset.
  • Visual Indicator - LED indicates call status, pairing status, and other events.
  • Audio indicators: Tones indicate incoming calls, low battery, volume level, microphone mute, and other events.
  • Sound quality: DSP noise reduction; echo cancellation; tone control; broadband and narrowband audio.
  • DECT range: up to 120 meters from the base of the handset to the handset
  • Headband-type clip with long-arm anti-noise microphone
  • Battery life: up to 6 hours in operation and 36 hours in sleep mode.
  • Recharges: while located in the BASE charger
  • Speaker (s): Broadband speaker.
  • Dimensions: 80mm x 80mm x 75mm
  • Operating environment: -0˚C to + 40˚C; Up to 95% Rh without condensation.
  • Delivered with: Recharge base: with its 5V, 500mA power supply, headband with microphone, headphone battery
  • Battery: Lithium Ion-polymer, 300ma / h, typical, 1000 charge cycles.
  • Battery charging time: 20% charge in less than 20 minutes.
  • 50% charge in less than 45 minutes.
  • Full charge in less than 2 hours.
  • Battery Life - The headset battery maintains charge for 6 months in the off state, before recharging is required.
  • Operating environment: 0˚C to + 40˚C; Up to 95% Rh without condensation.

Files

Cleyver HW15 - Duo - Manual (EN)

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Product Specs.

Gigaset Comfort 550A IP Phone
Manufacturer part #S30852-H3037-R104
EAN4250366870625
Warranty2 years
Corded or cordlessWireless
TechnologyVoIP
Number of SIP Accounts6 SIP accounts
Number of SIP accounts6
RangeDECT : 50m indoor + 300m outdoor
Hands free speakerphoneWith hands free speakerphone
Type of displayColour display
Caller IDWith caller ID
Call recordingWith call recording
Contacts500
Share contacts between handsetsWith contact sharing
BluetoothWithout Bluetooth
WifiWithout WiFi
Headset portWith 3.5mm jack
Headset conectivityWired 3.5mm jack
Lone worker protectionNo
Remote BaseWith remote base
Additional handsets supportedUp to 6 additional handsets
Size161 x 52 x 26mm
Battery type2 x NiMH AAA batteries
Cleyver HW15 - Duo
Manufacturer part #HW15
EAN2019040000022
Warranty2 years
Acoustic protectionOui
Range150 mètres en extérieur et 30 mètres en intérieur
Recharge time2 heures
Charger TypeWith charging base
Standby time / Talk time36 heures / Jusqu'à 6 heures
Weight59g
Headset connectionDECT
CompatibilityFor Wireless DECT phones
Corded or cordlessWireless
ConnectivityDECT
Mono/duoDuo headsets
Wearing styleHeadband
Ear cushionsWith leatherette Ear cushions
Microphone BoomWith long microphone boom
Noise CancellingWithout noise cancelling
MuteWith mute key
Volume controlOn headset volume control
Conference functionWithout conference function


Product Reviews

Jordi
23/11/2025
I've been shopping online since the beginning, and I've never had such a bad experience. I've never been scammed before, but this time I feel like I have. I've always read customer reviews before buying from a website I didn't know. At first, I searched for reviews using a search engine; then, when Trustpilot came along, I combined both methods. But eventually, you get complacent, and bam! You start to disregard negative reviews, as long as there aren't many. Big mistake. I bought from this store because it came as a bundle with a cordless phone and headphones, and I naively thought that if I had any problems with either item, since they were part of a bundle, they could resolve them quickly. It seemed like a logical argument, but it wasn't. And it was cheaper at other stores; what a shame I can't go back. Now I'm stuck with a cordless phone and headphones that don't answer incoming calls. And since my case is unusual, "according to them," I've had to send 10 emails compared to their 8 (meaning I had to follow up twice, otherwise they would have closed the ticket twice). Besides that, they've made me run a ton of tests (wasting my time). I even had to do some of them myself, with different wireless bases and headsets, just so I could reopen the support ticket. PS: Forget about calling them or leaving a voicemail; they've never answered my calls or called me back. To add a bit of humor, they might be using the same headset and cordless phone combo they sold me.
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Dr. José
20/11/2025
Everything was perfect, a very good purchase.
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Fabienne
22/10/2025
I'm not a fan of using headphones, so I wish it was more intuitive to use.
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Mme Blandine Clement
20/09/2025
Pairs but doesn't take calls. I had to return it for an exchange.
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Nadine Crapet
25/04/2025
The ideal headset for working in good conditions. I would like to highlight the excellent telephone reception and good advice.
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