QD, VoIP and Y cables

Key features and functions

QD, VoIP and Y cables are designed to complement business telephone systems that use wired headsets. A QD cable (Quick Disconnect) connects certain headsets with a quick-release connector to a compatible telephone or adaptor. VoIP cables make it easier to connect headsets to IP phones with a suitable interface. Y cables, also known as Y adaptors or headset splitters, can connect two headsets to the same telephone for shared listening or training, depending on their design. A headset adaptor should therefore be chosen according to the headset model, telephone and intended use.

How to choose the right product

• OK Identify your headset: check its brand, model number and connection type, particularly whether it uses a QD system.
• OK Check your telephone: identify the exact model of your desk phone or VoIP phone and its available headset connections.
• OK Choose the right cable type: a QD cable for a quick-release connection, a VoIP cable for an IP phone or a Y splitter cable for compatible shared use.
• OK Check the connectors: distinguish between QD interfaces and the modular sockets used by your telephone system.
• OK Check the pin configuration: an RJ11 telephone cable or similar connector is not automatically compatible with every device.
• OK Define how you will use the Y adaptor: check whether the model supports listening only or allows two microphones to be used.
• OK Choose a suitable cable length: select a cable long enough for your workstation without unnecessarily cluttering the workspace.

Uses across professional sectors

QD, VoIP and Y cables are used by businesses that equip employees with wired telephone headsets. In contact centres and customer service departments, QD cables make it easier to connect compatible headsets to workstations. Y adaptors can be used to support the training of new employees when a supervisor needs to listen to a conversation through a second headset. In offices and administrative departments, VoIP cables allow headsets to connect to compatible IP phones. IT teams can also use headset adaptors to adjust certain telephone setups when replacing equipment or reorganising a workstation.

Why choose Onedirect?

Onedirect offers a selection of QD, VoIP and Y cables to complement your business telephone systems. You can search for a headset adaptor according to your equipment's brand, connection type and intended use. Whether you need to connect a wired headset to an IP phone, replace a QD cable or set up a shared connection using a Y adaptor, our specialists can help you identify compatible products.

Related resources

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