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Pack Gigaset Comfort 550A IP + Cleyver HW10 GAP

Internal ref: SICOM550AIPHW10

Unlimited freedom with the IP-DECT phone paired with the Cleyver GAP Headset HW10

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Product description

Gigaset Comfort 550A IP

Simple and secure: the next generation of wireless telephony!

This Gigaset Comfort 550A IP system stands out with its sleek and timeless design! With its DECT handset and IP base, this wireless kit offers a pleasant and comfortable calling experience thanks to its brand new simplified interface. Supports 6 SIP accounts and 4 simultaneous calls, expandable with the addition of 6 additional handsets, supporting 3-way conference mode... There’s no doubt, this new Gigaset system is the key to efficient and successful phone calls!

A true guarantee of reliability, it supports you effortlessly with its 17-hour talk time and its wide DECT range of 50 to 300m (indoor/outdoor)! Additionally, with the ECO-DECT mode, it reduces energy consumption by 60%, providing an opportunity to save money AND contribute to environmental protection!

Its 3 digital voicemail systems will help you expertly manage your incoming calls and voicemail messages! Say goodbye to unwanted events with call blocking (up to 100 numbers), and easily store all your numbers thanks to the phone’s large directories (central with 500 entries and Google/Office 365 with 1000 entries)!

Equipped with a 2.2’’ TFT color screen, it provides flawless visibility thanks to the available backlighting. With its optimized acoustic technology, you enjoy HD sound for VoIP calls, and the hands-free function and built-in 3.5mm jack allow you to combine communication and mobility when necessary! Compatible with hearing aids, this Comfort 550IP model is suitable for ALL professionals!


Technical Specifications:

  • 2.2’’ TFT color screen
  • Backlit screen and keypad: improved visibility
  • Ergonomic keypad with customizable keys: intuitive menu navigation
  • HD audio quality: optimized acoustic technology for VoIP calls
  • Hands-free function
  • 2 acoustic profiles (high and low)
  • 18 adjustable ringtones with 5 levels
  • Compatible with hearing aids
  • Expandable: up to 6 handsets per base
  • Supports 6 SIP accounts
  • 3 built-in digital voicemail systems
  • Directory capacity: 500 contacts (central) and 1000 contacts (Google and Office 365)
  • History of the last 60 missed, incoming, and outgoing calls
  • Redial the last 20 numbers
  • 3-way conference (1 external + 2 internal)
  • Blocking of unwanted calls (up to 100 numbers)
  • DECT technology: range from 50m (indoor) to 300m (outdoor)
  • NiMH battery: 17-hour talk time and 320 hours standby
  • ECO-DECT: automatic reduction of power and energy consumption by up to 60% + no radiation emission in standby mode
  • IP20: protection against solid objects larger than 12.5mm
  • Connections: Ethernet RJ45 10/100Mbps; 3.5mm jack; analog telephone connection
  • Dimensions and weight (handset): 161 x 52 x 26mm / 115g
  • Dimensions and weight (IP base): 105 x 132 x 46mm / 120g

Wireless headset specially designed for office use

The Cleyver HW10 is a wireless headset specially designed for office use. This DECT-GAP model is compatible with most of the DECT-GAP cordless telephones of the market, of any brand.

Wireless DECT Technology

The Cleyver HW10 is the ideal solution for professionals who need a totally wireless terminal. With this model you will have total freedom of movement to work while talking on your dect phone. The DECT technology ensures a perfect sound quality and its autonomy allows you to work the entire working day. The Cleyver HW10 handset works as an additional terminal, allows you to receive calls but not to make them, since it does not have a keyboard.

Comfortable and Elegant Design

The HW headset is a wireless headset with a discreet and elegant design. Ideal for any type of office. The Cleyver HW10 GAP has a very simple operation. It is registered in the DECT base of your dect phones becoming an additional extension (with GAP DECT phones), it has an additional terminal over the base of the phone. Very comfortable to wear thanks to its headband. It is also easy to use and counts volume and mute controls on the headset, as well as a microphone with noise cancellation, and an LED light that indicates the status of the call and the pairing.

Long Range Connectivity

It has a very wide range , 150 meters outdoors and 30 meters indoors (in ideal conditions, without walls, obstacles). Its autonomy allows conversations to continue for up to 6 hours in a row.

Quick Charging

The battery charging time is very short , in only 20 minutes it is charged at 20%, in 45 minutes at 50% and for a full charge it needs less than 2 hours. In addition, the headset battery maintains the charge for 6 months in the off state, before recharging is required.

Easy installation

Installs in less than 3 minutes as an additional terminal of your DECT cordless phone. You must follow the instructions on your DECT phone step by step. It is compatible with the majority of DECT GAP cordless telephones on the market: Gigaset, Siemens, Alcatel, Thomson, Panasonic, DORA MATRA, Philips, Motorola.

Answering a call is very easy

Answering a call is very easy. Press the "Pick up" button on the handset when you receive a call. To end the call press the same button.

Call or transfer a call from the phone to the handset:

First choose the number you want to call in your phone book or dial the number on your phone. When you are already in communication, transfer the call to your headset. It is a small operation that is very easy to do and that allows you to have both hands free.

* Note: With Siemens Dect phones you can retrieve the call on your phone in order to transfer it to another extension or phone.
It is necessary to activate the "intrusion" function in the menu of your phone.

Technical Features:

  • Call control: multi-function button support for answering calls, final calls, coupling operations also answering and ending calls.
  • Volume control and microphone silence : button controls the headset.
  • Visual Indicator: the LED indicates the status of the call, the pairing status and other events.
  • Audio Indicators : the tones indicate incoming calls, low battery, volume level, microphone mute and other events.
  • Sound quality : DSP noise reduction; echo cancellation; tone control; broadband and narrowband audio.
  • DECT range : up to 120 meters from the base of the headset to the headset
  • Headband type with long arm anti-noise microphone
  • Battery autonomy: up to 6 hours in operation and 36 hours in idle mode.
  • It recharges: while it is located in the BASE charger
  • Speaker (s): Broadband speaker.
  • Dimensions: 80 mm x 80 mm x 75 mm
  • Operating environment: -0˚C to + 40˚C; Up to 95% Rh without condensation.
  • It comes with: Charging station: with its 5V power supply, 500mA, headset with microphone, headset battery
  • Battery : Ion-lithium polymer, 300ma / h, typical, 1000 charge cycles.
  • Charge time of the battery: 20% charge in less than 20 minutes.
  • 50% charge in less than 45 minutes.
  • Full load in less than 2 hours.
  • Battery life: the headset battery maintains the charge for 6 months in the off state, before recharging is required.
  • Operating environment: 0˚C to + 40˚C; Up to 95% Rh without condensation.

Files

Cleyver HW10 Mono - Pairing_Mode (EN)
Cleyver HW10 Mono - Manual (EN)

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Product Specs.

Gigaset Comfort 550A IP Phone
Manufacturer part #S30852-H3037-R104
EAN4250366870625
Warranty2 years
Corded or cordlessWireless
TechnologyVoIP
Number of SIP Accounts6 SIP accounts
Number of SIP accounts6
RangeDECT : 50m indoor + 300m outdoor
Hands free speakerphoneWith hands free speakerphone
Type of displayColour display
Caller IDWith caller ID
Call recordingWith call recording
Contacts500
Share contacts between handsetsWith contact sharing
BluetoothWithout Bluetooth
WifiWithout WiFi
Headset portWith 3.5mm jack
Headset conectivityWired 3.5mm jack
Lone worker protectionNo
Remote BaseWith remote base
Additional handsets supportedUp to 6 additional handsets
Size161 x 52 x 26mm
Battery type2 x NiMH AAA batteries
Cleyver HW10 Mono
Manufacturer part #HW 10
EAN3760357670444
Warranty2 years
By SectorConstruction, Retail, Transportation & logistics, Hotels and restaurants
Acoustic protectionYes
Range150m outside, 30m inside
Recharge timeLess than 2 hours
Charger TypeWith charging base
Standby time / Talk timeStandby 36 hours, Talk time 6 hours
Weight59g
Headset connectionDECT
CompatibilityFor Wireless DECT phones
Corded or cordlessWireless
ConnectivityDECT
Mono/duoMono headsets
Wearing styleHeadband
Ear cushionsWith leatherette Ear cushions
Microphone BoomWith long microphone boom
Noise CancellingWithout noise cancelling
MuteWith mute key
Volume controlOn headset volume control
Conference functionWithout conference function

Product Reviews

Matthias
27/11/2025
It connects easily to the phone.
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Jocelyne Brochard
24/11/2025
This equipment perfectly meets my needs. The advice I received from Onedirect before purchasing proved very helpful. Thank you to your team.
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Gaillard & Martini Sarl
23/11/2025
Easy to install
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Laila
21/11/2025
Excellent product
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Martín De Santiago Blanco
13/11/2025
Hanging the headband is tricky
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Juan Carlos GÓmez Fernandez
04/11/2025
GOOD PRODUCT
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