

Thanks to its Aastra heritage, Mitel delivers solutions that offer reliability, seamless compatibility and professional technical support. Perfect for business environments, call centres, remote offices and the hospitality sector, Mitel systems are designed to make collaboration effortless. At Onedirect you’ll find a full range, from DECT phones to UC platforms and call centre solutions.
| All-in-one UC | Integrated platforms for voice, video, chat and messaging. Ideal for call centres, warehouses and the hospitality sector. |
| Scalable solutions | Available on-premises, in the cloud or in a hybrid setup. |
| Seamless business integration for offices | Compatible with CRM, ERP and other business applications. |
| Features for call centres and hospitality | Smart call routing, omnichannel messaging and presence management. |
| Centralised management | A single web console for configuration and monitoring. |
| High reliability | Maximum uptime ensured by redundant infrastructure. |
| Call management | Dedicated buttons for call transfer and user customisation. |

Do Mitel or Aastra professional phones support call transfer?
Yes. You can place a call on hold and transfer it to another line when needed.
Can I send text messages or see missed calls?
Yes. Some Aastra models support internal text messaging and show recent calls (answered or missed) in the “Contacts” menu.
Is it easy to change the language or audio settings?
Yes. Compatible models let you quickly adjust both language and audio settings through the menu.
Which mobile devices are they compatible with?
Mitel and Aastra phones can be integrated with mobile devices, ensuring seamless communication on the go. They work with both iOS and Android smartphones.
Are cloud solutions available for Aastra phones?
Yes. Mitel provides a variety of cloud solutions for businesses of all sizes, offering flexibility, scalability and cost efficiency, without compromising on call quality.
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