Jabra Headsets

Jabra headset: Choose sound quality, comfort and performance

Why choose Jabra headphones?

Established in 1869, the Danish manufacturer Jabra (Formerly GN Netcom) specialises in headsets for working professionals. Jabra put its professional know-how first to improve the day-to-day listening experience of its users. 

Jabra models are internationally renowned for their performance, quality, advanced sound, technological innovation, comfort and stylish design. Opting for a wired or wireless Jabra headset will make your day-to-day working easier in many ways:

Improve your listening experience and that of your caller: 

Do you work in a call centre, in an open-plan office or a particularly noisy workspace? If so, it may not always be easy to effectively communicate with your caller by simply holding your phone handset to your ear.

With a headset, you are better isolated from the noise of your surroundings, allowing you to focus on your conversation. You no longer need to ask your caller to repeat themselves, which will save you considerable time. 

Similarly, the experience of your caller will be significantly improved: Jabra headphones feature a noise-cancelling microphone that eliminates any distracting background noise from your environment. Your customer, supplier or colleague will only hear your voice and will not be disturbed by any background noise. 

Finally, Jabra headsets are equipped with a system of hearing protection to guard against noise peaks: the system protects your hearing from any sudden or dangerous spikes in noise level, which are particularly common in call centres.

Everyday comfort: 

By opting for a Jabra headset, you will be able to enjoy the highest level of comfort throughout the day, even if you spend long hours on the phone. 

For example, you will have your hands free during calls, allowing you to take notes with ease. With your hands free to complete other tasks, you will no longer need to hold the handset between your ear and your shoulder to be able to write during a call. 

Holding a handset like this consistently results in twisting of the spine and it is the cause of many back problems, including blockages, tension, neck stiffness etc. Check why you should purchase a headset here.

By using a telephone headset, you will be able to keep your spine straight, even if you need your telephone headset for intensive everyday use.

• Emphasis on mobility: if you choose wireless Jabra headphones, you will be able to be much more mobile while you work! You can move up to 150 metres from your communication device (landline, mobile, PC/Mac, etc.), allowing you to ask for information from another department, go for a coffee or even just get up to stretch your legs. 

Whenever you receive a call, you do not need to run back to your workstation: the remote controls on the headset allow you to answer and end calls remotely, adjust the volume, mute the microphone, etc. Please note that if you want to make calls using a landline, you will need to add a remote handset.

• Which Jabra headset should you choose?

Choosing a professional headset with a microphone should be a decision you make carefully, as it depends on your needs and your working conditions. Here are some questions you can ask yourself to help you make your decision:

• What wireless headset has the best range?

If you need to move around during your calls, we advise you to opt for a wireless Jabra headset, with a range of between 100 to 150 metres. Conversely, if you work in a call centre and stay at your desk all day, the wired headset will be better suited to your needs. It can be connected in the blink of an eye (no installation required) and it is also less expensive to buy. 

• Are Jabra headsets adapted to call centres?

Jabra headsets have different wearing options for your comfort and to suit your needs as well as wireless and wired connections.

Wired options include USB, and RJ9 connectivity for desk phones (adaptor cables required - check compatibility here).

Wireless options include Bluetooth or DECT devices and have a much higher operating range than Bluetooth-connected devices. Modern bases make it easier for headsets to charge and have a smaller footprint, higher battery life, and multiple connectivity indicators.

• What headset is best for a quiet environment? 

If you are in a relatively quiet office, a mono headset - i.e. a headset with one headphone - will enable you to hear your customers clearly while being able to pay attention to your surroundings. 

• What headset is best for a noisy environment? 

On the other hand, if you work in a noisy open-plan office, we would advise you to choose a headset with two headphones, to be isolated from background noise, allowing you to concentrate. 

Jabra Evolve headsets come with noise-cancellation technology allowing you to focus on your call rather than on the environment surrounding it. This would be especially useful if you work in a very noisy or crowded office or are easily disturbed and want more calm. 

Your hearing is protected with a constant sound level throughout the day to keep the sound level consistent and comfortable.

Moreover, if you are worried someone might disturb you while on a call, the busylight will light up to show others you are occupied.

• Do Jabra headsets have Bluetooth?

Jabra Evolve and Evolve2 office headsets are Bluetooth-connected.

 

• What can I connect my Jabra headset with?

A fixed landline, a cordless DECT phone, a smartphone or a PC/Mac? Jabra headphones are not all equipped with the same connectors. Jabra headsets provide maximum flexibility with either wireless Bluetooth for more freedom or a USB connection. 

For this reason, the device(s) you use every day may affect your choice. You also have the option of a multi-point headset, which can be connected to several of your devices at the same time. This way you could manage calls from your landline and your mobile phone using one single headset.

• Do Jabra headsets need to be charged? 

Only wireless Jabra headsets require charging and the battery life will depend on your headset. If you work in a call centre you will need long-lasting battery life. Some Jabra headsets include a long-lasting battery for up to 37 hours. 

Although, if you don’t require all-day usage of your headset, the normal charging options should be sufficient. Benefit from the fast charging feature on the charging stand with up to 40% in 30min time. That can be a great advantage if you are in a hurry and forgot to charge your headset beforehand.

• Do Jabra headsets automatically connect?

If you have already connected your device to the headset on Bluetooth it will automatically connect when the device is turned on.

• Are Jabra headsets sustainable?

Sustainability - Jabra is committed to the environment with a sustainability promise. In fact, the brand is working towards a more sustainable future. Inspired by the UN Sustainable Development Goals (SDGs) from the 2030 Agenda, Jabra related five goals concerning Jabra’s activity.

SDG3 - good health and well-being - Jabra is committed to supporting a better future and protecting its employees by ensuring they are working in a safe environment. 

SDG8 - decent work and economic growth - Jabra is fighting in order to protect human and labour rights.

SDG9 - industry, innovation & infrastructure - Jabra is aware of the impact large companies can have on the environment. In that sense, their teams are actively working on developing more climate-friendly innovations.

SDG12 - responsible consumption and production - Jabra supervises its materials and processes and sets strict policies to ensure responsible sourcing and fight against corruption.

SDG13 - climate action - Jabra is constantly working on reducing its carbon footprint by keeping an eye on its manufacturing and production. They are also encouraging others to do the same. By promoting more video conferencing meetings rather than in-person ones they are being more climate-friendly.

If you want to find out more about sustainability at Jabra, click here.