There are two types of headsets you can choose from. These include mono headsets (one earphone) or duo headsets (two earphones). Both types will have an adjustable microphone boom attached to them.
Headsets are compatible with desk phones, DECT phones, mobiles or your PC/Mac desktop computer or laptop.
The key benefit of using a headset is that you can stay hands-free whilst working. This leaves you free to perform other tasks such as writing, moving around or simply making a cup of coffee.
Why invest in a headset?
To relieve your back
Keep your spine straight with a headset
When using a traditional handset, many professionals speak on the phone by hooking the handset between their ear and their shoulder. If this is done for prolonged periods during the day, this position places pressure on your spine, causing tension, blockage, torticollis, tendonitis, etc.
For comfortable, hands-free telephony
Take notes, type on the computer or grab a file, all whilst you're on the phone
Not only does the use of a handset keep your back straight, it also leaves you free to perform other various office tasks. In addition, you are able you hang up calls remotely, adjust the volume or turn off the microphone directly from your headset.
For better sound quality
Headsets are equipped with some of the most advanced acoustic technologies available
The majority of professional headsets come equipped with acoustic protection. This preserves your hearing by removing the effect of echoes and sudden, loud sounds. Furthermore, headsets with noise-cancelling microphones eliminate background noise.
The best option for professionals who will not usually need to move from their workstation. Corded technology also offers the best sound quality. These headsets would be best for a sedentary salesman, reception workers, call centre workers or administrative staff.
The best option for professionals who depend on the freedom to move in order to carry out their job. Depending on the specifications of your headset, there are some cordless headsets on the market that can achieve a range of 180m from your phone. In addition, you are able to pick up, or hang up a call from your headset.
Most corded and cordless headsets are compatible with desktop phones. For a corded headset, you will need a to ensure your desktop phone has the appropriate headset jack (usually 2.5mm on most phones, however some may have 3.5mm jack). Adapters are available from major headset manufacturers if compatibility is an issue.
Only DECT (Digitally Enhanced Cordless Technology) compatible cordless headsets are compatible with Wireless DECT phones. Please read the specifications before purchasing a headset carefully if you require this sort of connection. Corded headsets however should be easily connectable to a DECT base station through a headset jack.
Cordless headsets which are Bluetooth enabled should have no issue connecting to modern mobile phones and smartphones. Neither should corded headsets. Although, please check the jack size as most mobile phones nowadays come with a 3.5mm jack.
Cordless headsets are easily connected to a PC or Mac through a USB dongle. This may be included with your headset or sold separately by the manufacturer. For corded headsets, connection to a PC or Mac should be simple via purchasing a headset with a USB connection.
Your desktop phone and mobile handset cannot both be connected to a corded headset simultaneously. You will need a cordless Bluetooth headset in this instance, with a base station. Both your desktop phone and mobile can connect to the base station via Bluetooth (for the mobile) and a wired connection (for the desktop phone).
Simply connect your cordless Bluetooth headset to a PC/Mac via a USB dongle (available with the headset or separately). For a mobile phone, your Bluetooth headset will pair directly with it. There are however some corded headsets available with dual connection to PC and mobile, via USB and jack. Some may come with a Bluetooth function on the volume rocker keys.
Plantronics is an American company founded in 1961 and initially dedicated themselves to the manufacture of electronic products for the aerospace industry, including NASA. Today, Plantronics is a world leader in lightweight headsets for telecommunications.
Sennheiser is a German company founded in 1945, initially known for its expertise and for the quality of its microphones. Their innovative work on sound communications naturally led him to build high-performance headsets for telephony.