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Headset Buying Guide



With over 300 headset models to choose from, it can be difficult to know where to start when buying a headset for your home or office. The following questions will help you understand the different models and features you have to choose from. You can also download our free buying guide by clicking the link below for more information.

A headset has three main benefits that help you and your company:

  1. Productivity
    A study commissioned by Plantronics in 2016 showed that using a headset can improve productivity by as much as 43%. With both hands free, there’s no need to put your tasks on hold while you talk.

  2. Comfort and health
    With a headset, you will no longer have to spend your calls uncomfortably cradling your phone handset with your shoulder while trying to get things done with your hands. This is not only bad for your posture, but also causes unnecessary fatigue. Using a headset reduces neck and back discomfort as you can rest your head in a neutral and comfortable position all day long.

  3. Reduce missed calls
    Ever missed an important call because you were away from your desk for too long? It has been proven that using a cordless headset can reduce missed calls by 57% as you can answer calls even while away from your handset.

If you’ve decided to invest in your first headset, be sure to download our full buying guide that will help you decide on the best model for your individual needs.

When buying a headset, there are some key considerations to help you decide:

1. What devices do I use to talk?
2. Where will I use my headset?
3. Do I want a corded or cordless headset?
4. Do I want a monaural or binaural headset?
5. Which wearing option suits me?

With the answers to these questions in mind, you will be better placed to choose the right type of headset for you.

For guidance on how to answer each of these questions, download our in-depth buying guide that will take you through the decision process.

If you take most of your calls at your desk and want the most dependable call quality possible, a corded headset is the best choice. However, if you want to be free to move around or prefer your workspace to be wire-free and still benefit from great audio, a cordless headset will be a worthwile investment. The range of a cordless headset can be up to 500 feet, but this distance may vary depending on the specifications of your headset.

Many cordless headsets can be used with multiple devices, such as desk phones, PCs and mobiles. You can also use one corded headset for all of your communication platforms by buying a bottom cable that connects to each of your devices.

To check compatibility, call us on 0333 123 3050 for expert advice.

A monaural headset has one earpiece through which you listen to your calls. This type of headset allows you to stay aware of your surroundings while talking.

A binaural headset has two earpieces, like traditional headphones. This type of headset is suitable for people who like to focus all their attention on their calls.

Noise-cancelling microphones filter background noise, making your voice clearer to the person on the other end of the phone, regardless of the environment you are in.

If you work in a large or noisy office, a noise-cancelling microphone will ensure you are heard, rather than the background noise.

There are four different headset wearing options to choose from:

Headband - the most stable of the options
Earhook - the most discreet wearing option
Neckband - a behind-the-neck alternative to the headband style
Convertible - if you want the flexibility to change wearing style

For more information on each of these options, download our in-depth buying guide that will take you through the decision process.

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