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Choosing and IP Phone

Choosing the right VoIP Phone for Business
Let us help you make the right decision

Finding the right VoIP phone can be an arduous process; nowadays, given the surge in popularity of VoIP telephony in recent years, choosing the correct product for your business needs can be very difficult. Therefore, some key factors must be considered before purchasing any hardware. We have compiled an easy-to-understand guide to help you to make the right decision.

VoIP phones

What is a VoIP Phone?

What is an IP Phone?

VoIP telephones provide for the integration of voice and data (VoIP) communications within the same network. They connect directly to the Internet and calls are made and received through it. With IP telephony you do not have to have a PC, but access to the internet is required.

Onedirect advises
It is important to note that in order to make calls with an IP phone, a separate subscription to an IP operator is required.

Main features of IP telephony:

  • There are no limits on the number of concurrent calls you can make, unlike with old style telephone lines
  • You can select as many different telephone numbers as you require
  • Choose the geographical location of your number (i.e. operate abroad with UK number)
  • As VoIP isn’t dependent on physical lines, you can create a network linking phones across the globe
  • High-quality calls – HD Voice technology included with majority of VoIP phones and providers

Choose your VoIP Phones according how they will be used:

Desktop IP Phones

Desktop VoIP Phones

If the phone will solely be used at a desk, the best option for you would be a corded VoIP phone.

Cordless IP Phones

Cordless VoIP Phones

If you would prefer to have the option to move away from your desk whilst on the phone, a cordless VoIP phone is the product for you.

USB connection phones

USB connection phones

If the phone needs to be portable (switching location regularly), a USB desk phone is for you – simply plug into a PC with a USB cable and call away!

Special Features



Size of screen and colour/black and white – these are product dependent.



For conferencing, you will need a telephone with an excellent speaker and microphone.

Programmable keys

Programmable keys:

This option will be very useful if you often use the same commands.

Extending calls to your PC

Extending calls to your PC:

Softphone applications can be downloaded to your computer and allow you to telephone over the Internet.

Add-ons for your VoIP phone

Keyboard extensions

Keyboard extensions:

The keyboard extension module will allow you to manage more lines at once, increasing efficiency and simplicity.



Headsets are an ideal companion to VoIP phones for those who need to communicate hands-free in the office.

Power supply

Power supply:

If your VoIP phone does not come with a power supply, you can purchase it separately.

Switches and Routers

Switches and Routers:

The ideal device for those who need to connect existing analogue telephone lines to an IP system.

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