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Polycom CCX500 MS Teams

Business media phone designed for experienced professionals with dedicated Microsoft Teams button and outstanding audio capabilities

Manufacturer Ref.: 2200-49720-019 Product Ref.: POCCX500TEAMS
Polycom CCX500 MS TeamsPolycom CCX500 MS Teams

Key features

  • Dedicated button for native Microsoft Teams experience
  • 5" multi-touch colour LCD screen
  • Poly HD Voice and Acoustic Clarity 
  • Poly Acoustic Fence technology: removes background noise 
  • Full-duplex speakerphone with best-in-class echo cancellation 
  • Robust provisioning and management capabilities 
  • Versatile headset options (Bluetooth, USB, RJ9 connectivity) 

Pre-order this product

£279.99 ex. VAT
£335.99 incl. VAT
Call us on 0333 123 3050 for information on availability of this product Pre-Order

Product information

Polycom CCX500 MS Teams

Business media phone with dedicated Teams button 

Designed for experienced professionals, the Polycom CCX500 MS Teams is a business media phone with a dedicated Microsoft Teams button. Even in the noisiest of environments, enjoy crystal-clear conversations. Thanks to its 5" colour multi-touch LCD screen, access has never been easier. Not to mention, the Polycom CCX500 MS Teams comes with excellent provisioning and management capabilities. In turn, rest assured that the deployment of your devices will be seamless. For excellent Microsoft Teams experiences, this desktop phone is ideal. 

Optimised for Microsoft Teams 

Thanks to the colour touch screen and dedicated Teams button, your contacts and meetings are a tap away. Therefore, users can spend less time setting up their meetings and more time making important calls with colleagues and customers alike. Not to mention, the CCX500 MS Teams provides flexible headset options. For example, connect your headset via Bluetooth, USB or an RJ9 port. This way, communicate with the headset of your choice. Thanks to this device, be productive in the way that suits you best. 

Exceptional audio quality 

With Poly HD Voice and Acoustic Clarity, every conversation counts and nothing will be missed. Also, enjoy market-leading Poly Acoustic Fence technology. This feature works to remove distracting background noise, allowing for crystal-clear communications. If this wasn´t enough, the Polycom CCX500 also comes with a full-duplex speakerphone as well as echo cancellation technology. 


  • 5" multi-touch LCD colour screen
  • Dedicated Microsoft Teams button 
  • 9:16 aspect ratio 
  • On-screen virtual keyboard
  • Voicemail support
  • Adjustable base height 
  • Two USB ports: 1 Type-C; 1 Type-A
  • Adjustable font size selection 
  • Integrated Bluetooth 4.2 technology 
  • Multilingual user interface
  • Poly HD Voice
  • Poly Acoustic Clarity 
  • Poly Acoustic Fence technology 
  • Full-duplex speakerphone with echo cancellation 
  • Versatile headset options (Bluetooth, USB, RJ9)
  • Dimensions: 17.8 cm x 21.6 cm x 5.2 cm 
  • 1-year warranty 
Warranty 1 year
Function keys With call key , With hands free kit, With mute key , With navigation key , With redial key, With voicemail access
Volume control Handset volume control , Speakerphone volume control
Hearing aid compatible Compatible with hearing aid
Speakerphone Full-duplex with echo cancellation technology
Hands free With hands free kit
Headset port Without headset port
Type of headset jack Bluetooth; USB; RJ9
Sound quality HD voice sound
Display With display
Type of display Colour display, LCD display, Touchscreen display
Display size 5 inches
Colour LCD
Connectivity 2 USB ports, Bluetooth connection, RJ45 connection
In the box
  • Polycom CCX 500 MS Teams Console
  • Handset with handset cord 
  • Network (LAN) cable - CAT-5E 
  • Desk stand 
  • Setup sheet 
Datasheet (865.76 KB)

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