It’s time for a desk phone that makes hybrid work easy. The Poly Edge E500 Series with twelve-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E500 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.
BENEFITS
• Stay informed with style with the surround light status indicator with RGB mixing. • Improved accessibility with textto-speech feature, screen color adjustments for color blindness and bigger font settings. • Add your choice of devices, with USB ports for expansion modules, headsets, or charging devices. • Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.
SPECIFICATIONS
LINES / FEATURE KEYS
12-line keys supporting up to 48-line key assignments for lines, contacts, and features supported with pagination
4 context-sensitive “soft” keys
4-way navigation key cluster with center “Select” key
Home and back feature keys
Pagination key for additional lines/contacts
Volume + / - control keys
Hold and Transfer keys
Headset select key
Speakerphone select key
Mute key (illuminated when muted)
Voicemail key
Up to two Poly Edge E Expansion modules are supported for addition line keys – order separately
USER INTERFACE FEATURES
Color 5” IPS LCD primary display (800x480 pixel resolution)
Voicemail support1
WebKit-based browser
Two position desk stand (an optional wall mount kit can be ordered separately)
Unicode UTF-8 character support
Two USB Type-C ports (2.0 compliant) for media, storage applications, headset, expansion module and future video camera connectivity
Surround Lighting for the status indicator (RGB with color mixing)
Integrated Bluetooth 5.0 (Edge E550 model only)
NFC Support
Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
Bass frequency enhancing design
Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (H400 Voice), G.722.1, iLBC, OPUS
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
PACKET LOSS CONCEALMENT HEADSET AND HANDSET COMPATIBILITY
Dedicated RJ-9 headset port
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially available TTY adapter equipment
USB headset support (USB Type-C)
OPEN APPLICATION PLATFORM
WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
Supports Polycom Apps SDK and API for third-party business and personal applications
NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
Corporate directory access using LDAP
Visual Conference Management
NETWORK AND PROVISIONING
SIP Protocol Support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports - Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP
FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
Provisioning and call server redundancy supported1
QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
Network Address Translation (NAT) — support for static configuration and
