Poly Edge E500

Polys most versatile phone to date, the Poly Edge E500 Series offers industry-leading Poly audio and a host of advanced features.

Key features
  • 12-line keys supporting up to 48 lines, features, and contacts.
  • Poly NoiseBlockAI and Poly Acoustic Fence technologies.
  • Signature Poly HD voice and bass-frequency-enhancing speaker design.
  • Large 5” color IPS LCD display.
£323.95
£191.99
£230.39 Incl. VAT
IN STOCK
Delivery date with Express Shipping: 18/04/2024 If order placed before 12PM
1 year of manufacturer warranty Subject to manufacturer conditions
Pay in 3 interest-free payments of See more
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Internal ref: POEDGEE500
Manufacturer part #: 2200-87855-025
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Product description

POLY EDGE E500 SERIES IP DESK PHONES


It’s time for a desk phone that makes hybrid work easy. The Poly Edge E500 Series with twelve-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E500 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.

BENEFITS

• Stay informed with style with the surround light status indicator with RGB mixing.
• Improved accessibility with textto-speech feature, screen color adjustments for color blindness and bigger font settings.
• Add your choice of devices, with USB ports for expansion modules, headsets, or charging devices.
• Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.

SPECIFICATIONS

LINES / FEATURE KEYS

  • 12-line keys supporting up to 48-line key assignments for lines, contacts, and features supported with pagination
  • 4 context-sensitive “soft” keys
  • 4-way navigation key cluster with center “Select” key
  • Home and back feature keys
  • Pagination key for additional lines/contacts
  • Volume + / - control keys
  • Hold and Transfer keys
  • Headset select key
  • Speakerphone select key
  • Mute key (illuminated when muted)
  • Voicemail key
  • Up to two Poly Edge E Expansion modules are supported for addition line keys – order separately

USER INTERFACE FEATURES

  • Color 5” IPS LCD primary display (800x480 pixel resolution)
  • Voicemail support1
  • WebKit-based browser
  • Two position desk stand (an optional wall mount kit can be ordered separately)
  • Unicode UTF-8 character support
  • Two USB Type-C ports (2.0 compliant) for media, storage applications, headset, expansion module and future video camera connectivity
  • Surround Lighting for the status indicator (RGB with color mixing)
  • Integrated Bluetooth 5.0 (Edge E550 model only)
  • NFC Support
  • Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish

AUDIO FEATURES

  • Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
  • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
  • Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
  • Poly NoiseBlockAI technology removes most background noise when using the speakerphone
  • Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
  • Bass frequency enhancing design
  • Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (H400 Voice), G.722.1, iLBC, OPUS
  • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low delay audio packet transmission
  • Adaptive jitter buffers

PACKET LOSS CONCEALMENT HEADSET AND HANDSET COMPATIBILITY

  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
  • USB headset support (USB Type-C)

OPEN APPLICATION PLATFORM

  • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
  • Corporate directory access using LDAP
  • Visual Conference Management

NETWORK AND PROVISIONING

  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports - Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
  • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
  • Network Address Translation (NAT) — support for static configuration and
  • “Keep-Alive” SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4, IPv6, dual stack (IPv4/IPv6) mode
  • TCP
  • UDP
  • DNS-SRV
  • Wi-Fi network connectivity (EDGE E550)4 - 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20) - 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)

SECURITY

  • 1X Authentication and EAPOL Media encryption via SRTP
  • Transport Layer Security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
  • Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)

POWER

  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max)
  • External Universal AC/DC Adapter 48VDC @ 0.52 (12W) - power supply unit (PSU) sold separately4

SAFETY

  • UL 62368-1
  • CAN/CSA C22.2 No. 62368-1-14
  • EN 60950-1/62368-1
  • IEC 60950-1 and IEC 62368-1
  • AS/NZS 60950.1/62368.1

REGULATORY APPROVALS (POLY EDGE E500)³

  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55032 Class B
  • CISPR32 Class B
  • VCCI Class B
  • EN55024
  • EN61000-3-2; EN61000-3-3
  • UK - UKCA
  • NZ Telepermit
  • UAE TRA
  • Eurasian Customs Union EAC
  • Brazil ANATEL
  • Australia RCM
  • South Africa ICASA
  • Saudi Arabia CITC
  • Indonesia SDPPI
  • Korea KC
  • Mexico NOM ANCE
  • RoHS Compliant
  • CE Mark
  • TAA

OPERATING CONDITIONS

  • Temperature: 0 to 40°C (+32 to 104° F)
  • Relative humidity: 5% to 95%, noncondensing

STORAGE TEMPERATURE

  • -40 to +70° C (-40 to +160° F)

In the box

  • Console with Microban® Antimicrobial protection
  • Handset with Microban® Antimicrobial protection
  • Handset cord with Microban® Antimicrobial protection
  • Network (LAN) cable—CAT-5E
  • Desk Stand
  • Setup Sheet

Files

Poly Edge E500 Series Datasheet

Product Specs.

More Information
Manufacturer part #2200-87855-025
EAN0017229178953
Warranty1 year
Function keysWith call key , With mute key , With navigation key , With pause key
Expansion moduleCompatible with 1 module
Speakerphoneoui
Headset portWith headset port
Power sourcePoE powered
Call indicator LEDWith LED call indicator
ConnectivityRJ9 connection
Wall mountingWith optional wall mounting

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