Jabra Engage 50 II + LINK USB-C MS Stereo

Internal ref: GNENG50IILMSCD // Manufacturer part #: 5099-299-2159

With Engage 50 II, calls have more clarity, and customers enjoy an all-around better experience, thanks to Jabra´s innovative Engage+ software.

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£152.99 - £183.59 Incl. VAT
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3 years of manufacturer warranty Subject to manufacturer conditions
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Key features

  • Real-time guidance (requires Engage+)*
  • 3-microphone system
  • All-day comfort
  • Built-in busylight
  • Durable with a 3-year warranty
  • SmartRinger with motion detection

In the box

  • Headset
  • Carry pouch
  • Warranty
  • Warning leaflet

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Product description

Meet the Engage 50 II with innovative Engage+ software. The future of contact center headsets.

Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, the position of the microphone*, silence, and interruptions.** Customer call experience can be improved in real-time, and onboarding, coaching, and retaining staff becomes a breeze, with meaningful data, giving insights that make their job easier, and sweeter.

* Only available in the Engage 50 II

** Free software download required. Integrations available for selected platforms. See Jabra.com/Engageplus for more details

  • Engage 50 II. The best headset for clear customer calls* - with not one, but 3 high quality microphones
  • Engage+ - free application delivering real-time guidance to improve call quality
  • All-day comfort - with a secure, adaptive fit and innovative maze-patterned earcups
  • Built to last - tough and durable, with a three-year warranty
  • Impressive sound quality – advanced speakers for crystal-clear sound quality
  • Jabra SafeToneTM 2.0 – protect their hearing with our advanced features
  • Never miss a word – BalancedVoice™ makes speech clearer
  • SmartRinger – Engage 50 II’s adjustable ringer makes missed calls a thing of the past
  • Connect with confidence – works with all leading contact center platforms and virtual meeting apps
  • Do not disturb– an integrated busylight indicates when a call is in progress

With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.1 This is a contact center headset that’s got your back.

Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.

Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.

We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset – ready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty. Innovative, and built to last.

Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. Focus on what matters, and block out the rest.

With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.

With our innovative signal processing algorithm, BalancedVoice™,dynamic range compression is used to bring out the soft parts of your customer’s voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity. Increased call efficiency, and perfect feedback scores (well, we can dream).

With the adjustable, audible ringer on the Engage 50 II, you’ll always hear when you have a call coming in, even when you’re not wearing the headset. Perfect for trips to the kitchen on a work from home day. Total flexibility, and enhanced efficiency. Never stress about missing a call again.

With the Engage 50 II, it’s easier to connect with your customers, as the headset is fully compatible with all leading contact center and Unified Communications (UC) platforms. There’s even integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone2, and it’s certified for Microsoft Teams, making for seamless customer interactions across the board. Playing well with others always pays off.

Avoid costly and annoying interruptions, with the built-in busylight on the Engage 50 II, which shows anyone around when it’s not a great time to chat, and allows you to stay focused on your customer. Set clear boundaries, without saying a word.


Jabra ENGAGE 50 ll MS - Ficha técnica - EN

Product Specs.

More Information
Manufacturer part #5099-299-2159
Warranty3 years
Acoustic protectionJabra SafeTone™ 2.0, PeakStop 105, EU noise at work, G616, OSHA
Cable length2.4M
Headset typeCorded
CompatibilityFor PC
Corded or cordlessCorded
ConnectivityFor USB-C
Mono/duoDuo headsets
Wearing styleHeadband
Ear cushionsWith leatherette Ear cushions
Microphone BoomWith long microphone boom
MuteWith mute key
Volume controlInline volume control
Compatible WithTeams

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