Mono Headset:This headset is ideal for working in a quiet environment; you will be able to hear your contact clearly even with just one earphone. Furthermore, the mono headset is ideal for continuous use throughout the day: it is lighter than a headset with two earphones, and you don't even need to remove it between calls to hear your colleagues around you.
Duo Headset:If you work in a noisy environment, such as an open-plan office or a call centre, a duo headset is far more appropriate. Indeed, with its earphones made of insulating materials, it isolates the annoying noises around you this time on both ears. Concentrate on concentration: Focusing on the other person's conversation significantly reduces fatigue and irritability during the day. You will be more efficient!
I mostly stay in my office all day long: if so, a wired headset might be enough for you. The headset easily connects to your communication equipment (PC, mobile phone, or landline) for a much faster setup. You also don't have to worry about their autonomy because, because the wired headsets are connected by a cable, there is no longer any battery constraint. Finally, if you don't want to spend a lot of money on a headset, wired headsets are generally less expensive to buy while providing the best sound.
I travel regularly during my calls: if you walk to your office to relax on the moring commute or switch from one device to another, the wireless headset is ideal. You are no longer a prisoner of the length of a wire, and you are no longer required to be near your phone to pick up an incoming call (provided you stay within the maximum range of your headset). Mnay of the wireless headsets we stock are equipped with remote controls placed directly on the headset: off-hook, on-hook, volume control, etc.
EPOS ADAPT and IMPACT headsets are Bluetooth-connected.
A fixed landline, a cordless DECT phone, a smartphone, or a PC/Mac? EPOS headphones are not all equipped with the same connectors. EPOS headsets provide maximum flexibility with either wireless Bluetooth for more freedom or a USB connection.
For this reason, the device(s) you use every day may affect your choice. You also have the option of a multi-point headset, which can be connected to several of your devices at the same time. This way you could manage calls from your landline and your mobile phone using one single headset.
Only wireless EPOS headsets require charging and the battery life will depend on your headset. If you work in a call centre you will need long-lasting battery life. You can also purchase a headset with a charging stand.
If you have already connected your device to the headset on Bluetooth it will automatically connect when the device is turned on.
EPOS is committed to creating a sustainable future. The company is dedicated to the environment and climate with their goal to reach net-zero emissions by 2050. In addition, people and cultural well-being are at the centre of the company’s objectives to promote a climate and environmentally friendly future. If you want to learn more about EPOS’s sustainability framework, click here.