Alcatel-Lucent ALE-400

Internal ref: ALALE400 // Manufacturer part #: 3ML27410AA

New generation wired IP desk phone with a colour touch screen

£243.99 - £292.79 Incl. VAT
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1 year of manufacturer warranty Subject to manufacturer conditions
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Key features

  • 4.3" colour touchscreen display
  • 3D audio through the handset, handsfree and headset
  • 3 microphones with acoustic echo cancellation
  • Adjustable base from 25° to 60
  • Connectivity: dual RJ45, RJ9, USB-C, NFC
  • PoE: Power over Ethernet cable
  • RJ45 network cable not included

In the box

  • 1 x Alcatel-Lucent ALE-400 Phone
  • 1 x User Manual 

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New generation wired IP desk phone with a colour touch screen

As part of the Alcatel-Lucent Enterprise series, the new ALE-400 phone is an innovative and powerful way to make phone calls. It's as sleek as it looks, thanks to a futuristic new design with vibrant colours, but still extremely powerful. Customisable with optional 3-piece colour kits, it fits into any workspace. The phone is versatile and includes all the features needed to meet hybrid work needs, so it can be placed in physical offices, home offices and meeting rooms.

Save time by deploying phones in different configurations, for Alcatel-Lucent OXO Connect, Alcatel-Lucent OXO Connect Evolution, Alcatel-Lucent OmniPCX® Enterprise. VPN client configuration with EDS server


Support for NFC connectivity, along with the two available USB-C connectors, allows you to use this ALE-400 according to your communication preferences: via the traditional (handheld) headset, via hands-free mode, or using a wired or wireless headset. Powered by a Class 2 PoE Ethernet cable, the phone supports a VPN module - a security system that helps protect your communications, a feature especially appreciated by employees working from home.

Audio-visual technology to match your communications

The new Alcatel-Lucent ALE-400 is a true all-in-one phone that incorporates all the audio-visual components necessary for optimal communication. The big brother of the ALE-300, the ALE-400 features a large 4.3" colour LCD touch screen and a 4-way directional keypad, providing a clear display of essential information and intuitive navigation through the phone's menus. Use the 10 context-sensitive keys and 3 function buttons to intelligently manage your calls and audio settings, with direct access to your favourite or recurring actions.

Excellent audio 

With all the classic features of a desktop phone, this new model offers a more immersive sound experience than ever before thanks to its innovative components. Supporting super wideband communication through the handset, handsfree and headset, this phone offers 3D symphonic HD voice with its new cylindrical soundbar and acoustic echo cancellation. Compatible with hearing aids, the ALE-400, thanks to the combination of three microphones and the voice activity detection system (differentiation of voice from noise), transmits all your words with unprecedented accuracy and fluency, for optimal communication in all circumstances.


Audiovisual features: 

  • IP Phone with 4.3" touch screen.
  • 480 x 272-pixel resolution colour display
  • Super wideband audio technology
  • 3D Symphonic HD sound transmission
  • 3 modes of use: handheld, handsfree or headset
  • Includes 3 microphones for accurate transcription
  • Vocal activity detection: distinguishes between human voices and background noise
  • Acoustic echo cancellation
  • Hearing aid compatible telephone system (HAC)
  • Audio codecs: OPUS; G722; G711; G729 AB

Technical features: 

  • Telephone with multilingual interface (45 languages available)
  • Business communications and protocols: IP-NOE
  • Features: call acceptance, call forwarding, call forwarding, redialling
  • Intelligent keypad: simplified navigation
  • Intuitive operation: 3 function keys and 10 context-sensitive LED keys 
  • Function keys: line pick-up, control button, dialling keypad, LED mute, volume +/-, LED handsfree, LED info and LED message
  • Access to ALE functionality via OmniPCX; OXO Connect; OXO Connect Evolution
  • System maintenance: Syslog mode with port mirroring

Additional features: 

  • Professional IP Desktop Phone
  • Dedicated IPBX system
  • IP20-certified product: protected against solid objects larger than 12.5 mm
  • Power supply: Ethernet Class 2
  • Power consumption: 1.5 W standby and 2 W in use
  • Connectivity: Dual RJ45 network interface; RJ9 headset port; 2 USB-C ports; easy NFC pairing
  • Product dimensions (H x W x D) with earpiece: 219 x 228 x 162 mm
  • Product weight (with headset and stand): 1528 g
  • Colour: Neptune blue
  • Base adjustable from 25° to 60
  • Operating temperature: -5° to 45°C (-4° to 113°F)
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More Information
Manufacturer part #3ML27410AA
Warranty1 year
Function keysWith call key , With mute key , With navigation key , With pause key , With R key, With redial key
Softkeys10 teclas contextuales + 3 teclas programables
Expansion moduleCompatible with 1 module
Headset portWith headset port
Power sourcePoE powered
Call indicator LEDWith LED call indicator
Connectivity2 RJ45 gigabit ports
Wall mountingWith optional wall mounting


Alcatel Lucent ALE Series- Data Sheet (EN)

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