Alcatel-Lucent ALE-20H

Internal ref: ALALE20H // Manufacturer part #: 3ML37020AA

The essential hybrid desk phone for excellent communications

£124.99 - £149.99 Incl. VAT
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Delivery date with Express Shipping: 28/05/2024 If order placed before 12PM
1 year of manufacturer warranty Subject to manufacturer conditions
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Key features

  • 2.8" backlit black and white LCD display
  • LED function keys 
  • Wideband audio technology
  • 3 usage options: handset, handsfree or headset
  • HD transmission: echo cancellation
  • Headset compatible
  • Connectivity: RJ45; USB-C; USB-A; RJ9
  • Requires RJ45/RJ45 network cable not included

In the box

  • 1 X Desk phone ALE-20H
  • 1 X Table stand
  • 1 X Wall mounting kit
  • 1 x User Manual 

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The essential hybrid desk phone for excellent communications

As part of the new Essential series, this Alcatel-Lucent ALE-20H hybrid phone supports both digital and IP telephony and is PoE powered via the RJ45 socket available in IP mode and digital mode is powered via the PoDL line. It integrates an Rj-45 IP and digital port with auto-sensing mode. It is versatile and can be adapted to different workspace configurations with the included wall mounting kit, while the height-adjustable desk stand allows you to adjust the phone's position to suit your preference. Tilt the screen more or less for better visibility.

It will allow you to take advantage of your digital phones if you decide to move to IP telephony. With a smooth transition and without having to re-invest in terminals, which will mean both savings and the convenience of maintaining familiarity with the operation of your users without having to learn new phone functions. At the same time, PoE powering is a flexible solution, especially for remote applications, as it does not require a power outlet nearby.

What is PoDL and what is PoE?

The former simply stands for Power over Digital Line, i.e. power over the digital line. And Power over Ethernet (PoE) is a technology for Ethernet LAN (local area network) cable that allows the electrical current required for the operation of each device to be carried by the data cables instead of the power cables.

Features and navigation that make your work easier

With all the classic features of a desktop phone, the new Alcatel-Lucent ALE-20 provides a rich and complete audio-visual experience with its powerful components. You will be alerted of all incoming events in real-time with the various integrated LED indicators.

In the digital age, this new digital/IP phone simplifies the way you use a desktop phone. While its four-way keypad makes it easy to navigate through menus, the 6 built-in programmable keys give you direct access to your favourite actions. Ideal for environments such as offices, hotels, hospitals... Manage your calls with a single touch thanks to the available function keys, which include picking up or hanging up a call, adjusting the volume, muting the microphone and switching to handsfree mode.

Hands-free option

The phone can be used to talk via the traditional handheld handset, hands-free or with a headset (headset) thanks to the USB-C, USB-A and RJ9 sockets provided for this purpose. This gives you more productivity, as you can carry out other tasks while communicating. This phone ensures full-duplex handsfree communications with crystal-clear transmission, because acoustic echo is suppressed so that only each person's voice is transmitted.


Audio-visual properties: 

  • Telephone with 2.8" LCD display.
  • Black and white display with 64 x 128-pixel resolution.
  • White backlight available for improved visibility
  • LED indicators for incoming events (calls and messages)
  • Wideband audio technology
  • 3 modes of operation: handset, handsfree or headset
  • Full-Duplex conversations: headset and handsfree
  • Acoustic echo cancellation: high-definition streaming
  • Hearing aid compatible telephone system (HAC)
  • Audio codecs: OPUS; G722; G711; G729 AB; VAD; CNG

Phone features: 

  • Adaptive system: 40° to 55° adjustable feet
  • Phone with multilingual interface (43 languages available)
  • Business communications and protocols: IP-NOE (IP mode); NOE-UA (digital mode)
  • Telephone features: call acceptance, call transfer, call forwarding
  • 4-way navigation key: simplified navigation
  • Context-sensitive keys: 6 built-in programmable keys
  • Programmable keys: dial pad, mute, volume up/down, speakerphone, handsfree
  • Access to ALE functions via OmniPCX; OXO Connect; OXO Connect Evolution
  • System maintenance: Syslog mode with port mirroring

Additional information: 

  • Professional hybrid desktop phone
  • IP and digital mode support
  • IP20-certified product: protected against ingress of solids larger than 12.5 mm
  • Power supply: PoE; PoDL digital line
  • Power consumption: 0.8W/1W
  • Connectivity: 1 RJ45 Fast Ethernet port; 1 USB-A port; 1 USB-C port; 1 RJ9 headset port
  • Wall mounting kit included
  • Size: (height x width x depth): 183 x 207 x 35 mm
  • Product weight (with headset and stand): 806 g
  • Colour: grey
  • Operating temperature: -5° to 45°C (-4° to 113°F)
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More Information
Manufacturer part #3ML37020AA
Warranty1 year
Function keysWith call key , With mute key , With navigation key , With pause key , With R key, With redial key
Headset portWith headset port
Power sourcePoE powered
Call indicator LEDWith LED call indicator
Connectivity1 port RJ45 gigabit, 1 USB port
Wall mountingWith wall mounting


Alcatel-Lucent ALE- Data Sheet (EN)

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