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Polycom VVX 400

12 line IP Phone with back-lit colour intuitive user interface and UC functionality

Manufacturer Ref.: 2200-46157-025 Product Ref.: POVVX400
Polycom VVX 400Polycom VVX 400Polycom VVX 400Polycom VVX 400

Key features

  • Up to 12 SIP accounts
  • 2 Ethernet Ports 10/100
  • Backlit 3.5" colour screen
  • Intuitive colour user Interface
  • RJ9 earpiece socket
  • Power over Ethernet with optional external PSU
  • Voicemail compatible
  • Polycom HD sound
  • Time and cost saving installation and maintenance
  • Expandable using up to three expansion modules

This product is no longer manufactured
Product end of life
This product have been replaced by Polycom VVX 411
Product information

The perfect phone to increase your productivity

The Polycom VVX 400 is an expandable multimedia IP business phone that offers crystal clear communications, and an intuitive colour user interface for minimal training, improved collaborative functionality with other business media and greater user productivity.
Microsoft Exchange compatible
Users can access and manage Microsoft Exchange, check and update calendars, receive notifications and alerts for meetings, look up contacts in the corporate directory as well as check their status on instant messaging, all from the screen of their phone, even while they are waiting for their PC to start-up. They can also display the VVX 400's screen on their PC with full interaction and navigation using their PC´s mouse and keyboard
Advantages for Business
  • A straight forward user interface for better office and call centre productivity.
  • More efficient call dialling and management together with great Polycom ® HD Voice™ sound.
  • Cost-saving web-based configuration tool for easy installation, management, updating and maintenance.
  • Works in conjunction with existing IT infrastructure, utilizing technology investment already in place.
  • Third-Party integration, for web-based UC and business applications.  
  • Comes ready for up to three expansion modules for future needs and business growth.


  • Up to 12 SIP accounts
  • 2  Ethernet Ports 10/100
  • Backlit 3.5 inch LCD colour screen (320 x 240)
  • Intuitive Interface
  • Power over Ethernet
  • External PSU (optional)
  • Voicemail compatible
  • Polycom HD Sound
  • Cost-efficient installation and maintenance
  • Expandable with up to three expansion modules
  • WebKit based browser
  • Adjustable base height
  • Unicode UTF-8 character support
  • Multilingual user interface
  • Frequency response:150 Hz a 7 kHz for the handset, optional headset and hands-free speakerphone
  • Codecs: G.711 (A-law & u-law ley), G.729AB, G.722, G.722.1, iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and inband)
  • Designated RJ-9 headset port
  • Compatible with TTY adapter equipment
  • Distinctive incoming call treatment/call waiting
  • Call transfer, hold, divert
  • Called, calling, connected party information
  • Local three-way audio conferencing
  • One-touch speed dial and re-dial
  • Weight: 0.9 kg

Supports up to three expansion modules.

Also available the VVX410 with two Ethernet Gigabit ports

The Polycom VVX range video presentation


Warranty 1 year
Connecting line IP
Number of lines 12
Key features With 3-way conference, With call log
Function keys With navigation key
Softkeys 4 softkeys + 12 programmable
Expansion module Compatible with up to 3 modules
Optimized for Microsoft Lync Not optimized for Microsoft Lync
Volume control Handset volume control , Ringtone volume control , Speakerphone volume control
Hearing aid compatible Compatible with hearing aid
Speakerphone Yes
Hands free With hands free kit
Headset port With headset port
Type of headset jack RJ
Sound quality HD voice sound
Line powered Self-powered
Power source PoE powered
Display With display
Type of display Colour display
Display size 3.5" TFT
Keypad Numerical keypad
Colour Black
Call indicator LED With LED call indicator
Connectivity 2 RJ45 ports, Headset port
Wall mounting Without wall mounting
In the box
  • VVX 400 console Receiver with cable
  • Network cable (LAN): CAT-5E
  • Quick Installation guide
Polycom VVX 400 Series- Data Sheet- EN (207.49 KB)

Headset-Clene Disinfectant Wipes
£10.99 ex. VAT
Polycom VVX Colour Expansion Module
£195.99 ex. VAT
Polycom VVX 40-key Expansion Module
£83.99 ex. VAT
Plantronics APP-51 EHS Cable for Polycom
£24.99 ex. VAT
Ref: PLAPP51
Polycom PSU for VVX 300/310/400/410
£26.99 ex. VAT
£23.99 ex. VAT
Polycom VVX Wall Mount
£24.99 ex. VAT
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