Contact centre headsets

Yealink USB/QD Training Cable (10 PCS)The Yealink USB/QD Training Cable is a professional-grade accessory that transforms how you train and support your contact centre team. This pack includes 10 individual cables designed to connect trainers to employee headsets via quick-disconnect connectors. Each cable features a separate USB connection, allowing trainers to monitor calls and provide real-time coaching without interfering with the main user's work.Key Benefits and FeaturesThese training cables offer exceptional convenience for training operations. The quick-disconnect connectors allow fast connection and disconnection, enabling trainers to switch efficiently between team members. Each cable includes a dedicated USB computer connection to ensure the trainer can monitor calls independently. This separate audio path means trainers can offer feedback and guidance without disrupting the employee’s conversation or the customer experience.The bulk pack of 10 cables makes this solution ideal for large training departments and growing contact centres. You'll have enough cables to equip your entire training team at once, avoiding bottlenecks and ensuring consistent availability. The professional design is built to withstand intensive daily use, making it a reliable investment for your organisation.Technical Specifications:FeatureDetailsQuantity per Pack10 cablesConnector Type (Device End)Quick Disconnect (QD)Connector Type (Computer End)USBBrand CompatibilityYealinkDevice TypeHeadsets with QD connectorsComputer CompatibilityUSB-enabled devicesApplicationTraining and quality assuranceUse CaseCall centre training, call monitoringConnection TypeQuick-disconnect to USBAudio PathIndependent trainer monitoringSKUL1139145GTIN/EAN6938818318533

Hard-wearing headset ideal for call centre and office environmentsThe EPOS SC 262 Duo Corded Headset is built to last. With a metal-reinforced headband and a sturdy design, this headset ensures great durability.The cable with Easy Disconnect is ideal for contact centres and offices where employees change desks frequently. In addition, the headset connection allows you to unplug the headset while the call is on hold, making it ideal if you need to move when speaking.Guaranteed comfortThe EPOS SC 262 provides all-day comfort. The CircleFlex® double hinges, as well as soft acoustic foam pads with leatherette covers, provide instant yet long-lasting comfort, perfect for professionals who spend long periods of time wearing a headset. Comes with numbered grooves and adjustable microphone to give a personalised fit.Noise-cancelling technologyThis headset is also ideal for professionals working in noisy environments. The Noise-cancelling microphone and EPOS Voice Clarity guarantee you will hear every word clearly and naturally, as if you were talking face-to-face, even in noisy environments. EPOS ActiveGard® technology prevents acoustic shock and sudden sound surgesFeatures:Duo corded headsetEPOS Voice Clarity and noise-cancelling microphoneEasy DisconnectRobust designCircleFlex® dual-hinge ear cup, guaranteed comfortSoft foam ear pad with leatherette coverEPOS ActiveGard® protects users from acoustic shockAdjustable fitFlexible microphone boom arm; up to 350° to allow microphone use on both sidesNylon carry pouch for transport or storage

Jabra BIZ 1500 MonoA high-quality call center essentialThe Jabra BIZ 1500 Mono is a QD corded headset, which is specifically designed to provide all-day comfort to call center workers at an affordable price. Not to mention, this headset delivers outstanding audio quality as well as great durability. With its monaural design, enjoy hands-free conversations without losing touch with your surroundings. In other words, this headset allows you to multitask when making important calls. A binaural version of this headset is also available.Superior sound qualityFirstly, the Jabra BIZ 1500 Mono QD headset features a noise-canceling air shock microphone. This helps to reduce distracting background noise and sharp breathing sounds when making a call. Also, HD Voice allows for natural-sounding, clear-cut conversations. Meanwhile, the 270º flexible microphone boom arm enables easy adjustment without the risk of breakage. Digital Signal Processing (DSP) cancels out any echoes and protects the users against sudden high peaks in noise. If this wasn't enough, PeakStop™ technology provides further acoustic protection.Optimal wearing comfortWith an adjustable headband and microphone, wear your headset in the way that suits you best. What's more, the Jabra BIZ 1500 mono headset features an ergonomic design, a padded headband, and soft foam ear cushions. The ear cushions move heat away from your ears. With this in mind, this headset is ideal for intensive use. Talk comfortably from nine to five without any problems.Seamless deployment and managementWith the Quick Disconnect function, you can connect and disconnect your Jabra BIZ 1500 mono from your telephone at the touch of a button. Use Jabra's software applications to customize your settings. This way, with the most recent softphones on the market, enjoy full integration and remote call control. Key Features:MonauralAdjustable headbandQuick Disconnect compatibleFlexible microphone boomPeakStop technology for acoustic shock protectionHD VoiceNoise-cancelling air shock microphone with 270º flexible boomCompatible with desk phones, softphones, and mobile/tabletSoft foam ear cushionDigital Signal Processing: reduces echoes and background noisePeakStop™ technology: acoustic protectionJabra Software applications