Training cord

The Agent Buddy Training Switch facilitates side-by-side training through a small, simple dual-controlled headset adaptor. Compatible with most popular headset brands including Jabra, Panasonic and Sennheiser, this is a comprehensive training solution suitable for most call centres. The two mute buttons allow both participants to join or leave the conversation when needed.

The Plantronics Y Adapter Training Cord allows two headsets to operate with one amplifier so trainers and supervisers can monitor calls.

The EPOS ATC01 Training Cable allows the connection of two headsets to one phone. This is ideal for monitoring phone conversations and training purposes of employees.Features:Simultaneous connection of 2 headsetsIdeal for training of employees

The Jabra LINK 265 USB/QD Training Cable allows two Jabra headsets to be connected to one PC - perfect for training or supervising headset users, with the option of the supervisor either participating or staying muted during the conversation.The Jabra LINK 265 is simple to connect, programme and use, and it features convenient in-line call controls, allowing either user to answer and end calls, adjust the volume or mute the headset microphone. These soft button controls are illuminated when in use, and these can be programmed to your individual preferences for greater efficiency in call management.This PC USB training cable features disconnect, which enables you to connect and disconnect two headsets quickly to a PC - it is the perfect solution for companies looking to improve workplace efficiency and flexibility, and this system is ideal for hot-desking. For your comfort and safety, the Jabra LINK 265 is enhanced with acoustic shock protection, and additionally is compliant with the Noise at Work legislation (EU Directive 2003/10/EC).Features:Jabra LINK 265 USB/QD Training CableTwo headsets can be connected to one PCPerfect for training or supervising usersConvenient in-line controls for volume, mute, answer/end callSoft button controls illuminate when phone call in progressAcoustic shock protection

Plantronics Encore Pro 510 antibruitComfortable monaural headset designed for long term useThe Plantronics EncorePro 510 Monaural is a corded headset for desk phones with noise-cancelling microphone - ideal for those who need to be available all day, everyday.Perfect for clearer communicationThe new design of the Plantronics EncorePro range features smooth tactile feedback, allowing you to adjust your microphone to the perfect position for clearer conversation. The next generation noise-cancelling microphone features enhanced echo and background noise cancellation for a better caller experience. Wideband audio offers rich, clear voice quality, whilst acoustic protection with Plantronics' SoundGuard technology helps to protect the user from noise spikes and listening fatigue.Unibody headsetTo ensure perfect microphone positioning, the EncorePro 510 users can feel and hear the ratchet clicks, when moving their microphone boom, alerting them to the proper positioning for optimum voice detection. The 'unibody' boom itself is part of the headset as a whole, meaning that there is no part to break off - strengthening a key area that is frequently damaged with intensive headset use.Durability and comfortabilityWith laser welding and aircraft-grade aluminium, the EncorePro range is highly resistant and reliable, with a particular focus on the stability and strength of the joints between earpieces, ensuring maximum robustness. But comfort is not compromised, with newly designed ultra-soft foam ear cushions, the EncorePro 510 is lightweight and comfortable even during periods of intensive use.Fast connectivityThe Quick Disconnect feature gives you the opportunity to conveniently and quickly walk away from your desk, as well as making it compatible with all USB and deskphone audio processors in addition to direct connect cables.Features:Plantronics EncorePro 510 Monaural Headset with noise-cancelling microphoneNext generation microphone for perfect voice transmissionWideband audioPlantronics SoundGuard acoustic protectionRatchet clicks to indicate perfect microphone positioningRobust, unibody construction for fewer breakages and longer lifeLaser welding and aircraft-grade aluminiumHighly comfortable, ultra-soft foam ear cusionsLightweight and comfortable even for intensive useQuick DisconnectCompatible with all Plantronics cables and audio processorsFrequency range: 150 - 6800MHzWeight: 50gPlantronics part number: 89435-02Câble Y double écoute PlantronicsThe Plantronics Y Adapter Training Cord allows two headsets to operate with one amplifier so trainers and supervisers can monitor calls.

The Jabra Training Cable with Mute Button is a great tool for training purposes and managing more complex customer calls. Dual Headphone ConnectionConnects two Jabra Quick Disconnect headsets to one desk phone so supervisors can speak and advise the trainee without the customer hearing. Mute quickly and easilyThe supervisor’s microphone can be muted or turned back on quickly and easily using the integrated in-cord mute button on the supervisor´s cable.CompatibilityPrimarily for desk phones but also works with softphones via LINK 2X0.

Plantronics Encore Pro 520 antibruitLightweight and ergonomic resistant duo corded headset with noise-cancelling microphoneThe Plantronics EncorePro 520 is a duo corded headset with noise-cancelling microphone - ideal for those who need to be available all day, every day. Clever design featuresThe new design of the Plantronics EncorePro range features smooth tactile feedback, allowing you to adjust your microphone to the perfect position for clearer conversation. The next-generation noise-cancelling microphone features enhanced echo and background noise cancellation for a better caller experience. Wideband audio offers rich, clear voice quality, whilst acoustic protection with Plantronics' SoundGuard technology helps to protect the user from noise spikes and listening fatigue. Audio optimised To ensure perfect microphone positioning, the EncorePro 520 users can feel and hear the ratchet clicks, when moving their microphone boom, alerting them to the proper positioning for optimum voice detection. The 'unibody' boom itself is part of the headset as a whole, meaning that there is no part to break off - strengthening a key area that is frequently damaged with intensive headset use. Durable materialsWith laser welding and aircraft-grade aluminum, the EncorePro range is highly resistant and reliable, with a particular focus on the stability and strength of the joints between earpieces, ensuring maximum robustness. But comfort is not compromised, with newly designed ultra-soft foam ear cushions, the EncorePro 520 is lightweight and comfortable even during periods of intensive use.Quick Disconnect (QD)The Quick Disconnect feature allows you to conveniently and quickly walk away from your desk, as well as make it compatible with all USB and desk phone audio processors in addition to direct connect cables.Key Features:Plantronics EncorePro 520 Binaural Corded Headset with noise-cancelling microphoneNext generation microphone for perfect voice transmissionWideband audioPlantronics SoundGuard acoustic protectionRatchet clicks to indicate perfect microphone positioningRobust, unibody construction for fewer breakages and longer lifeLaser welding and aircraft-grade aluminumHighly comfortable, ultra-soft foam ear cushionsLightweight and comfortable even for intensive useQuick DisconnectCompatible with all Plantronics cables and audio processorsFrequency range: 150 - 6800MHzWeight: 50gPlantronics part number: 89436-02Câble Y double écoute PlantronicsThe Plantronics Y Adapter Training Cord allows two headsets to operate with one amplifier so trainers and supervisers can monitor calls.

Jabra BIZ 2300Fully adjustable mono headset with superior sound quality - ideal for intensive useThe Jabra BIZ 2300 Mono QD Corded Headset is a revolutionary one-ear headset boasting a flexible microphone boom with 360º rotation to ensure that your microphone is perfectly placed to take calls in comfort.Top class audio The noise-cancelling microphone reduces unwanted background noise making this headset ideal for professionals who spend a lot of time on the phone, for example in call centres, and who are seeking optimum comfort and crystal clear sound. The air shock microphone, which can be positioned right next to the mouth of the user, has been designed aerodynamically to prevent the sound of the user breathing from being heard.High-quality design It combines light, durable materials with a sleek Scandinavian design to create a professional-looking headset that can withstand even the most intensive use.The unbreakable, flexible microphone boom with 360˚ FreeSpin ensures that the user can position their microphone perfectly without the risk of breakage. Its headband is fully adjustable for the best fit possible.The Kevlar-reinforced cord prevents breakages with its excellent durability and inability to get tangled.The headsets are currently the lightest on the market with the mono version weighing in at 49g and the duo version at 68g. The headset comes with soft, foam earpads for optimum comfort.Features:Noise cancelling microphoneFlexible mic boom armFoam ear cushionsAll-day wearing comfortStrong durabilityDimensions: 141 x 183 x 67mmWeight: 49g2-year warranty28 x 7.8mm speakers Cord length: 107.5cm Cable Y con tecla mute GNNetcom JabraThe Jabra Training Cable with Mute Button is a great tool for training purposes and managing more complex customer calls. Dual Headphone ConnectionConnects two Jabra Quick Disconnect headsets to one desk phone so supervisors can speak and advise the trainee without the customer hearing. Mute quickly and easilyThe supervisor’s microphone can be muted or turned back on quickly and easily using the integrated in-cord mute button on the supervisor´s cable.CompatibilityPrimarily for desk phones but also works with softphones via LINK 2X0.

Jabra BIZ 2300 DuoJabra BIZ 2300 Duo QD Lightweight, durable and comfortable headsetThe Jabra BIZ 2300 is a binaural headset that combines light, durable materials with a clean, elegant design to create a professional-looking headset that can withstand even the most intensive use.Optimum ComfortThis wired headset is ideal for professionals who spend a lot of time on the phone, for example in call centers, and who are seeking optimum comfort. This headset is currently the lightest headset on the market with the mono version weighing in at 49g and the duo at 68g. It comes with soft, foam earpads for long sessions of use.Durable and practical The unbreakable, flexible microphone boom with 360˚ FreeSpin ensures that the user can adjust their microphone to the perfect position without the risk of breakage. Its headband is fully adjustable for the best fit possible and the Kevlar-reinforced cable prevents breakages and tangles.Incredible sound qualityThe BIZ 2300 has numerous sound quality features to ensure that you hear and are heard perfectly Crystal Clear Sound. The air shock microphone, which can be positioned right next to the mouth of the user, has been designed aerodynamically to remove any risk of respiratory noise. HD Voice provides life-like, crystal-clear conversations so that you can focus on your conversation and not worry about not hearing the other person. Key Features:Air shock microphoneFreeSpin microphone technologyHD voiceWideband audioKevlar reinforced cordNoise-canceling microphonePeakStop hearing protectionSafeTone hearing protectionConnects to desk phonesQuick Disconnect connectionCable Y con tecla mute GNNetcom JabraThe Jabra Training Cable with Mute Button is a great tool for training purposes and managing more complex customer calls. Dual Headphone ConnectionConnects two Jabra Quick Disconnect headsets to one desk phone so supervisors can speak and advise the trainee without the customer hearing. Mute quickly and easilyThe supervisor’s microphone can be muted or turned back on quickly and easily using the integrated in-cord mute button on the supervisor´s cable.CompatibilityPrimarily for desk phones but also works with softphones via LINK 2X0.