Get your 1 Year Extended Warranty for total peace of mind!
RELAX, WE'LL TAKE CARE OF EVERYTHING
Purchasing the Gold Warranty alongside your new telecommunications product provides a quick solution in the event of any technical problems – it includes an extra 1 Year warranty on top of the manufacturer warranty. It covers the item(s) for the period of the manufacturer warranty plus one additional year. Gold Warranty guarantees that you will have a replacement product within 48 hours of us receiving it, ensuring that any inconvenience for your business is minimalised.
Quick Diagnosis
With a simple phone call to one of our telecoms experts, we can quickly diagnose the fault with your product and organise a repair or replacement.
Swift Solutions
Send us the defective product and on receipt, we will replace it within 48 hours.
The Onedirect Promise
Any replacement products you receive in exchange for defective ones will always be brand new.
HOW IT WORKS
Request your Return Number
Give us a call on 0333 123 3050 to request your Return Number.
Send us the product
Pack and ship the product into a secure box with the return number clearly marked on the exterior.
Receive it within 48h
We will replace your defective product within 48 hours of receiving it.
The Gold Warranty covers you for an extra 1 year period on top of manufacturer warranty. For instance, if the manufacturer warranty is 2 years, the Gold Warranty will cover the product for a 3 year period. For more information, call us free on 0333 123 3050.