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Top 10 Call Centres Headsets of 2020

Choosing your ideal headset effectively is becoming increasingly challenging with the enormous range of headset and features available. We have compiled a list of the top 10 headsets for call centres in 2020, with a strong focus on reliability, comfort and noise reduction.

Plantronics CS540

1. Plantronics CS540

The CS540 headset is an easy choice when it comes to comfort, sound quality, battery life, design, range and value for money. This model offers a 100m wireless range, and is compatible with EHS cables and handset lifters for a truly wireless call experience.The CS540 uses DECT technology, which eliminates Wi-Fi network interference to provide an unbeatable sound quality. It also features Plantronic´s brand new CAT-iq technology, offering advanced wideband audio for HD conversations.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Wireless DECT connectivity with a range of up to 100m
  • 2 years warranty
  • Talk-time up to 7 hours
Plantronics

Connects with:

For Desk Phone Connect wireless
£104.99 ex. VAT

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Jabra Pro 920 Duo

2. Jabra Pro 920 Duo

This professional cordless headset is designed to use with desk phones. The 920 is a simple but robust headset and provides a wide range of features at a great price. The voice clarity and sound quality is quite extraordinary. The microphone eliminates background noise and thus helps to ensure that you get your message across clearly thanks to the noise cancelling technology. This is a binaural headset, meaning that you can focus on your work and avoid outside noise. With a range of up to 120m, the Jabra PRO 920 Duo gives you the freedom to move about and continue with your daily tasks while you talk.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Wireless DECT connectivity with a range of up to 120m
  • 2 years warranty
  • Talk-time up to 8 hours
Jabra

Connects with:

Connect Dect Phone For Desk Phone Connect wireless
£129.99 ex. VAT

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Jabra Pro 920 Duo

3. Jabra PRO 930 Duo

This 930 DUO is a binaural headset designed for maximum performance. It offers a wide range of useful functions and a simple and user-friendly design at an affordable price. This sturdy headset gives you the freedom to move around the office while talking to a customer thanks to the 120m range. The noise cancelling microphone blocks unwanted background noise to keep the conversation going smoothly without any interruptions. This headset is extremely easy to set up and features intuitive call control functions for rapid user adoption and is 100% software based. Upgrade your headset without incurring additional costs!

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Wireless DECT connectivity with a range of up to 120m
  • 2 years warranty
  • Talk-time up to 8 hours
Jabra

Connects with:

Connect Dect Phone For Desk Phone USB
£134.99 ex. VAT

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Sennheiser CC 550 Duo

4. Sennheiser CC 550 Duo

The Sennheiser CC550 Duo is an impressive professional headset. This headset is one of the top choices for call centres because of its generously padded extra-large ear pads. These ear pads offer unrivalled comfort and they help reduce background noise for increased concentration and efficiency. It evenly distributes pressure which in turn makes it very comfortable for all day use. The adjustable headset is also padded, which adds an extra level comfort. Now you can say goodbye to uncomfortable headsets and focus on dealing with calls in the most relaxed and productive way possible.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Quick Disconnect connectivity
  • 2 years warranty
Sennheiser

Connects with:

For Desk Phone QD
£92.99 ex. VAT

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Polycom VVX 301

5. Jabra Evolve 20 MS Mono

The Evolve 20 headset from Jabra is a monaural corded headset for PC, with state of the art noise cancelling technology. The Jabra evolve is especially designed to increase office productivity and improve conversation quality by cutting background noise and allowing the operator to fully concentrate on the conversation at hand. The E-STD standard microphone sensitivity ensures that no sound quality is lost by using the headset. Additionally, Wideband audio and Digital Signal Processing (DSP) technologies help to supress echoes and clearly transmit your voice to offer the highest quality experience.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • USB connectivity
  • 2 years warranty
  • Optimised for Skype for Business
Jabra

Connects with:

For Pc USB
£29.99 ex. VAT

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Jabra Evolve 30 II MS Duo

6. Jabra Evolve 30 II MS Duo

The little brother to the Evolve 40 this USB headset doesn´t pack any less of a punch. It is Ideal for professionals who need excellent sound quality. Instillation is as easy as simply plugging it in, and works out of the box with all major platforms. The new version of the Jabra Evolve 30 II MS Duo PC Headset comes with both 3.5mm jack and USB connectivity, so you can connect to all your most important devices. This high-quality, low-cost duo headset it optimised for skype for business. The Evolve 30 features an intuitive busy light, and ear cushions that provide passive noise cancellation and all day comfort.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • USB and 3.5mm jack connectivity
  • 2 years warranty
  • Optimised for Skype for Business
Jabra

Connects with:

For All device Jack USB
Request info

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Sennheiser SC 70 USB MS Binaural Headset

7. Sennheiser SC 70 USB MS

The Sennheiser name is synonymous with extracting standards of sound quality and these are reflected in the SC 70 – a wired headset that promises the high quality Sennheiser sound that the brand is known for. As a cost effective entry model into the brand, the SC 70 headset delivers crisp voice clarity whilst the ultra-noise cancelling microphone ensures background noise is eliminated from speech. This lightweight headset provides users with superior comfort. Combining quality, simplicity and a very high level of durability, this model is a great choice for hectic call centre environments where managers need guaranteed, uninterrupted performance.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • USB connectivity
  • 1 years warranty
  • Optimised for Skype for Business
Sennheiser

Connects with:

For PC USB
Request info

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Sennheiser SH 230 Monaural

8. Sennheiser SH 230 Monaural

The ultra-lightweight SH 230 has been ergonomically designed for all day comfort, making it comfortable enough to wear for extended periods of time. This makes it a perfect candidate when it comes to choosing headsets for call centres. The large sized ear pad helps to deliver excellent sound, whilst the ultra-noise cancelling technology embedded in the SH 230 allows you to be heard clearly in busy office environments. The Sennheiser SH 230 is an over-the-head, single-sided headset with flexible boom, omnidirectional microphone and ActiveGard protection technology. It features a flexible headband and provides the freedom to wear it on either ear.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Quick Disconnect connectivity
  • 2 year warranty
Sennheiser

Connects with:

For PC QD
£42.99 ex. VAT

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Cleyver HC35

9. Cleyver HC35

Compatible with the majority of phones on the market, the HC35 is a premium headset with Quick Disconnect. Equipped with an ultra-light, aluminium and adjustable headband, the headset can be tailored to your perfect setting. Foam ear cushions and a 300º rotatable microphone boom provides the user of the HC35 with a comfortable, hands-free communication experience allowing them to complete vital tasks like typing and writing. It´s noise-cancelling microphone ensures that you are heard clearly and the HD sound guarantees clear calls.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Ultra-light and comfortable aluminium design
  • HD Sound and noise-cancelling microphone
Cleyver

Connects with:

For PC QD
Request info

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Jabra BIZ 2300 Mono QD

10. Jabra BIZ 2300 Mono QD

The Jabra Biz 2400 is an award winning and top of the range headset. It boasts a flexible microphone boom with 360° rotation, which ensures that the microphone is placed perfectly to comfortably take calls. This beautifully designed headset is built to survive high-performing contact centres, meaning less headset replacements to ultimately lower total cost of ownership. Apart from all of that it gives high levels of comfort, protection and sound. The 2300 is convertible to account for different wearing styles. This sort of touch can be great for anyone who plans to wear a headset all day at work.

WHY YOU´LL LOVE IT:

  • Noise cancelling microphone
  • Quick Disconnect connectivity
  • 2 years warranty
  • Lightweight 49g
Jabra

Connects with:

For PC QD
£72.99 ex. VAT

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