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What are cookies?

Cookies are small files that are downloaded onto your computer when you access certain websites. Cookies allow a website to remember information about a user’s settings and browsing habits and do not harm your computer. We do not use cookies to record personal information. By using the Onedirect Site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the Onedirect Site. If you disable the cookies that we use, this may impact your user experience while on the Onedirect Site.

What kind of cookies does this site use?

Analysis cookies: These help us to determine the number of visitors to our site and how these visitors use our site. This helps us to improve the way the website works and measure the success of our promotions, so we can continue to make improvements to our services. Examples of this type of cookie are Google Analytics, etc.

Advertising cookies: This type of cookie remembers your browsing history and helps to personalize your shopping experience by making the information that you see, such as advertising, relevant to your interests. Examples of this type of cookie are Google AdWords, etc.

First Party Cookies: These are cookies that are set by this website directly.

We use Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period of time. This Cookie only stores basic data about your basket strictly for use by our website. The cookie has an expiration of 12 months.

Third Party Cookies

We use Nosto which is a separate service to the website and is not involved with the core functionality like orders, payment and deliveries etc. Nosto sets two different kinds of cookies:
1. A cookie to log visits to the website; and
2. A cookie to log visit history (shopping basket restore and product browsing information).

We use Leadfeeder which is also a separate service to the website and is not involved with the core site functions like orders, payment, deliveries etc. Leadfeeder collects data which may include information that can itself be used to identify and/or contact you.

Any information we collect from you via third parties may be used to contact you with regards to Onedirect products and services, and in order to operate, improve and personalise our website.

How can I disable or delete cookies?

You can allow, disable and delete cookies on your computer by adjusting the browser settings on your computer. If you are not sure how to do this, check the help function on your browser.

Read Onedirect’s privacy policy here.