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COOKIES POLICY

COOKIES POLICY

What are cookies?

Cookies are small text files that browsers place on your device to enable certain features and functions. Websites commonly use these files to help distinguish you from other users, provide secure access, or provide you with additional information about products and services, which can make your next visit easier and the site more useful. By using the Onedirect Site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the Onedirect Site. If you disable the cookies that we use, this may impact your user experience while on the Onedirect Site.

What kind of cookies does this site use?

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Functionality cookies: This type of cookie remembers your browsing history and helps to personalize your shopping experience by making the information that you see, such as advertising, relevant to your interests. Examples of this type of cookie are Google AdWords, etc.

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose

Please note: third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

We use Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period of time. This Cookie only stores basic data about your basket strictly for use by our website. The cookie has an expiration of 12 months. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Third Party Cookies

We use Nosto which is a separate service to the website and is not involved with the core functionality like orders, payment and deliveries etc. Nosto sets two different kinds of cookies:
1. A cookie to log visits to the website; and
2. A cookie to log visit history (shopping basket restore and product browsing information).

We use Leadfeeder which is also a separate service to the website and is not involved with the core site functions like orders, payment, deliveries etc. Leadfeeder collects data which may include information that can itself be used to identify and/or contact you.

Any information we collect from you via third parties may be used to contact you with regards to Onedirect products and services, and in order to operate, improve and personalise our website.

How can I disable or delete cookies?

You can allow, disable and delete cookies on your computer by adjusting the browser settings on your computer. If you are not sure how to do this, check the help function on your browser.

Click here to read Onedirect’s privacy policy.