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At Onedirect we take your privacy very seriously

Data Protection

We take your privacy seriously, any personal information you give us will only be stored and used for the purpose it was provided for, such as for processing orders or requests for information about our products. We will also use it to send you information about our products, with the understanding that by sending your data, you agree with us using it for these purposes. Customer information necessary for processing orders is shared with our sister company in France, Onedirect S.A.S.

Unless otherwise agreed, customers should complete all the data required in the forms.  If any of the data considered necessary is not provided, Onedirect may, depending on the case, not be able to process the request.  All the information provided on our forms must be true, correct, complete and updated. Customers take responsibility for any negative consequences that could occur from providing us with false, incorrect, incomplete or out-of-date information.  In the case that the company provides a special service which requires data to be handled in a different way, the specific data protection regulations for this type of service will apply as a matter of precedence, if they exist.

Right to access and alter your personal data

If you wish to access, alter, cancel or oppose the processing of your data for the above-mentioned purposes, please click here or on the link you will find at the end of the email you have received.
You can also send an email to contact@onedirect.co.uk or write to us at: 01 Direct Ltd, Wilberforce House, Station Road, London, NW4 4QE, providing proof of your identity.