Polycom VVX 500 MS VoIP Desktop Phone

Touchscreen IP phone facilitating up to 12 SIP accounts, optimised for Skype for Business/Lync

Key features
  • Optimised for Skype for Business/Microsoft Lync
  • Up to 12 SIP accounts, 24 simultaneous calls
  • Dual USB ports, can be expanded with up to 3 expansion modules (optional)
  • 2 Ethernet Gigabit Ports 
  • 3.5" TFT touch screen complete with business applications
  • Headset compatible - various types RJ-9 port
  • Video conferencing accessories compatible
  • Power over Ethernet with optional external PSU
  • Polycom HD sound

This product is no longer manufactured

This product have been replaced by Polycom VVX 501 MS Skype for Business

Polycom VVX 501 MS Skype for Business

Polycom VVX 501 MS Skype for Business

£292.00 £217.99 £261.59 Incl. VAT
Check the alternative product
Internal ref: POVVX500MS
Manufacturer part #: 2200-44500-019
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Product description

Ideal for visual conference calls

The Polycom VVX 500 MS VoIP Desktop Phone is an advanced, expandable multimedia IP business phone that offers crystal clear communications along with an intuitive touch screen and built-in web applications for enhanced user productivity.

Videoconferencing attributes
This phone can be seamlessly integrated with all major UC platforms and existing IT investments. Videoconferencing accessories can be easily attached to make your meetings visual.

Microsoft Exchange compatibility
Users can access and manage Microsoft Exchange, check and update calendars, receive notifications and alerts for meetings, look up contacts in the corporate directory as well as check their status on instant messaging, all from the screen of their phone, while they are waiting for their PC to start-up.
You can also display the VVX 500's screen on your PC with full interaction and navigation using the PC mouse and keyboard
Advantages for Business
  • An interactive, touch-screen user interface with numerous functions for improved office productivity
  • More efficient call dialing and management together with great Polycom ® HD Voice™ sound.
  • Cost saving web based configuration tool for easy installation, management, updating and maintenance.
  • Works in conjunction with existing IT infrastructure, utilizing technology investement already in place.
  • Third Party integration, for web-based UC and business applications.
  • Comes ready for up to three expansion modules for future needs and business growth.
  • Designed for all environments: from small and medium businesses to large enterprises
  • Provides personal information at a glance via 'My Info Portal' with customised streamed content

Key Features

  • Up to 12 SIP accounts
  • Dual USB ports
  • 2 Ethernet Ports 10/100/1000
  • 3.5" TFT touch screen
  • Intuitive user interface
  • Password login
  • Streaming media video playback
  • Video conferencing via external USB cam
  • WebKit based browser
  • HD Voice up to 14KHz on all audio (speaker, handset, headset)
  • "Green" - low power
  • Hard keys: 12-key keypad, home, speaker, mute, volume, headset
  • Power over Ethernet
  • External PSU (optional)
  • Polycom HD Sound
  • Cost efficient installation and maintenance
  • Expandable with up to three expansion modules
  • Supports Headsets and accessories
  • Up to 24 simultaneous calls
  • On-screen virtual keyboard
  • Voicemail and videomail support
  • Adjustable base height
  • Unicode UTF-8 character support
  • Multilingual user interface including Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portugese, Russian, Slovenian, Spanish and Swedish
  • Frequency response:100 Hz - 20 kHz for handset, optional headset and handsfree speaker phone
  • Codecs: G.711 (A -law & u-law ley), G.729AB, G.722, G.722.1, G.722.1C
  • Individual volume settings with visual feedback for each audio path
  • Voice acitivity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and inband)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Designated RJ-9 headset port
  • Hearing aid compatibility ITU-T P.370 and TIA and for magnetic coupling
  • 504A standards
  • Compatible with TTY adapter equipment
  • Shared call / bridged line identifiation
  • Flexible line key display configuration
  • Distinctive Incoming call treatment / call waiting / call timer
  • Call transfer, hold, divert, pickup
  • Called, calling, connected party information
  • Local three way audio-conferencing
  • One-touch speed dial and re-dial.
  • Remote notification of lost calls
  • Do not disturb function
  • Electronic hookswitch compatible
  • Configurable local digit map / dial plan
  • Open platform application
  • WebKit enabled browser that supports HTML5, CSS, SSL security and JavaScript
  • Compatible with SDK Apps and API platforms for third party and personal business applications
  • Includes Polycom productivity suite with Corporate Directory Access (LDAP), Local voice call recording on USB, Visual conference management
  • Size 19 x 15 x 18 cm
  • Weight: 0.9 kg

Supports up to three expansion modules.

In the box

  • VVX 500 console
  • Handset with handset cord
  • Network cable (LAN): CAT-5E
  • Quick Installation guide


POLYCOM VVX 500 MS VOIP - User Manual
POLYCOM VVX 500 MS VOIP - Datasheet

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Product Specs.

More Information
Manufacturer part #2200-44500-019
Warranty1 year
Number of lines12
Function keysWith call key , With hands free kit, With mute key , With navigation key , With pause key , With R key, With redial key
Expansion moduleCompatible with up to 3 modules
Headset portWith headset port
Power sourcePoE powered
Type of displayColour display
Call indicator LEDWith LED call indicator
Connectivity2 RJ45 gigabit ports, Headset port
Wall mountingWithout wall mounting

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