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Polycom VVX 401 MS VoIP Desktop Phone

12 line VoIP Desktop Phone with HD Voice and optimised for Skype for Business

Manufacturer Ref.: 2200-48400-019 Product Ref.: POVVX401MS
Polycom VVX 401 MS VoIP Desktop Phone (2)Polycom VVX 401 MS VoIP Desktop PhonePolycom VVX 401 MS VoIP Desktop Phone (3)

Key features

  • Backlit 3.5" colour LCD
  • Polycom HD Voice
  • 12 lines
  • PoE
  • RJ9 Headset Jack
  • Optimised for Skype for Business

  • Free standard shipping on this item
  • Delivery date with Express Shipping: 08/04/2020
  • 1 year standard warranty
£130.99 ex. VAT
£157.19 incl. VAT

Product information

The Polycom VVX 401 MS is a mid-level VoIP Desktop Phone with 12 lines and an attractive colour LCD display. The phone comes with many advanced features, designed to increase both efficiency and productivity while you work.

Through its 3.5”, 320x240 colour LCD display, the VVX 401 MS offers an easy-to-use user interface with easy access to all the call functions you might need. With 4 speed dial keys, 8 function keys, 4 navigation keys and the alphanumerical keypad, navigating the phone can be done with ease. The VVX 401 MS is also expandable through various modules that enhance the phone’s capabilities.

With Polycom’s HD Voice technology, you can expect clear and loud sound, allowing you to carry out more productive, less fatiguing phone calls, whether you are talking through a handset, headset, or even the full-duplex handsfree speakerphone.

This model also includes Skype for Business functionality, allowing you to access the wide range of features within the software, including the ability to view your Microsoft Exchange calendar and access to your company directory. On top of these other features, the VVX 401 MS includes all your standard call features such as call hold, transfer, divert and 3-way conferencing.

The Polycom VVX 401 MS works over PoE via the 2 Gigabit Ethernet ports and so does not come with a power supply included. Sold separately: Power Supply for Polycom VVX 401


  • 3.5” colour LCD display (320x240)
  • Power over Ethernet
  • Polycom HD Voice
  • Polycom Acoustic Clarity
  • RJ9 Headset Jack
  • 12 lines
  • Programmable line keys
  • Call hold, timer, transfer, divert
  • 3-way conferencing
  • Do not disturb
  • USB port
  • Compatible with EHS
  • Weight: 0.9kg
Warranty 1 year
Connecting line IP
Number of lines 12
Key features With 3-way conference, With answering machine, With call recorder
Function keys With call key , With hands free kit, With navigation key , With R key, With redial key, With voicemail access
Expansion module Compatible with up to 3 modules
Optimized for Microsoft Lync Optimized for Microsoft Lync
Volume control Handset volume control , Ringtone volume control , Speakerphone volume control
Hearing aid compatible Compatible with hearing aid
Speakerphone Full Duplex Speakerphone
Hands free With hands free kit
Headset port With headset port
Type of headset jack RJ9
Sound quality HD voice sound
Line powered Not self-powered
Power source Mains powered, PoE powered
Display With display
Type of display Colour display, LCD display
Display size 320 x 240 px
Keypad Alphanumerical keypad
Vibrate Without vibration alert
Colour Black
Call indicator LED Without LED call indicator
Connectivity 2 RJ45 gigabit ports, Headset port, RJ9 connection
Wall mounting Without wall mounting
Lock Password protected
Compatibility electronic hook switch Compatibile with electronic hook switch (EHS)
Answer Machine With answering machine
In the box

VVX 401 MS VoIP Desktop Phone
Handset with handset cord
Ethernet Cable
Quick start guide

Jabra QuickDisconnect Cable
£11.99 ex. VAT
Polycom VVX 40-key Expansion Module
£83.99 ex. VAT
Polycom VVX Colour Expansion Module
£195.99 ex. VAT
Plantronics U10P Bottom Cable
£14.99 ex. VAT
Ref: PLU10P2
Plantronics APP-51 EHS Cable for Polycom
£24.99 ex. VAT
Ref: PLAPP51
Power Supply for Polycom VVX 301
£29.99 ex. VAT
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