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Polycom VVX 401 MS VoIP Desktop Phone

Polycom VVX 401 MS VoIP Desktop Phone

12 line VoIP Desktop Phone with HD Voice and optimised for Skype for Business

Key features
  • Backlit 3.5" colour LCD
  • Polycom HD Voice
  • 12 lines
  • PoE
  • RJ9 Headset Jack
  • Optimised for Skype for Business
EAN: 0610807857785Manufacturer part #: 2200-48400-019
Internal ref: POVVX401MS

This product is no longer manufactured

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Product description

The Polycom VVX 401 MS is a mid-level VoIP Desktop Phone with 12 lines and an attractive colour LCD display. The phone comes with many advanced features, designed to increase both efficiency and productivity while you work.

Through its 3.5”, 320x240 colour LCD display, the VVX 401 MS offers an easy-to-use user interface with easy access to all the call functions you might need. With 4 speed dial keys, 8 function keys, 4 navigation keys and the alphanumerical keypad, navigating the phone can be done with ease. The VVX 401 MS is also expandable through various modules that enhance the phone’s capabilities.

With Polycom’s HD Voice technology, you can expect clear and loud sound, allowing you to carry out more productive, less fatiguing phone calls, whether you are talking through a handset, headset, or even the full-duplex handsfree speakerphone.

This model also includes Skype for Business functionality, allowing you to access the wide range of features within the software, including the ability to view your Microsoft Exchange calendar and access to your company directory. On top of these other features, the VVX 401 MS includes all your standard call features such as call hold, transfer, divert and 3-way conferencing.

The Polycom VVX 401 MS works over PoE via the 2 Gigabit Ethernet ports and so does not come with a power supply included. Sold separately: Power Supply for Polycom VVX 401


  • 3.5” colour LCD display (320x240)
  • Power over Ethernet
  • Polycom HD Voice
  • Polycom Acoustic Clarity
  • RJ9 Headset Jack
  • 12 lines
  • Programmable line keys
  • Call hold, timer, transfer, divert
  • 3-way conferencing
  • Do not disturb
  • USB port
  • Compatible with EHS
  • Weight: 0.9kg

In the box

VVX 401 MS VoIP Desktop Phone
Handset with handset cord
Ethernet Cable
Quick start guide

Product Specs.

More Information
Warranty1 year
Connecting lineIP
Number of lines12
Key featuresWith 3-way conference, With answering machine, With call recorder
Function keysWith call key , With hands free kit, With navigation key , With R key, With redial key, With voicemail access
Expansion moduleCompatible with up to 3 modules
Optimized for Microsoft LyncOptimized for Microsoft Lync
Volume controlHandset volume control , Ringtone volume control , Speakerphone volume control
Hearing aid compatibleCompatible with hearing aid
SpeakerphoneFull Duplex Speakerphone
Hands freeWith hands free kit
Headset portWith headset port
Type of headset jackRJ9
Sound qualityHD voice sound
Line poweredNot self-powered
Power sourceMains powered, PoE powered
DisplayWith display
Type of displayColour display, LCD display
Display size320 x 240 px
KeypadAlphanumerical keypad
VibrateWithout vibration alert
Call indicator LEDWithout LED call indicator
Connectivity2 RJ45 gigabit ports, Headset port, RJ9 connection
Wall mountingWithout wall mounting
LockPassword protected
Compatibility electronic hook switchCompatibile with electronic hook switch (EHS)
Answer MachineWith answering machine

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