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Plantronics EncorePro 320 QD

Binaural headset with all-day wearing comfort and excellent audio, perfect for call centres

Key features
  • Flexible noise-cancelling microphone boom 
  • Voice optimisation technology 
  • Tested to more than 30,000 cycles 
  • Lightweight design with soft ear cushions
  • Quick disconnect (QD) 
  • Seamless IT management 
EAN: 0017229169074Manufacturer part #: 214573-01
Internal ref: PLHW320

In stock.
Subject to manufacturer conditions
2 years standard warranty
£38.39 Incl. VAT
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Product description

Quick disconnect call-centre headset

For the ideal call-centre headset, look no further than the Plantronics EncorePro 320 QD. It delivers crystal-clear sound quality, as well as providing all-day wearing comfort and great durability. Enjoy clear communications with your customers and colleagues alike, without feeling uncomfortable throughout the working day. With all of this in mind, rest assured that professionals will perform at their best during their shifts.

Excellent audio quality

Firstly, the EncorePro 320 QD comes with a flexible noise-cancelling microphone boom. It provides optimal positioning of the microphone, meaning that the other person on your call can hear you loud and clear. Noise-cancellation works to remove distracting background noise, which helps to maximise productivity. What´s more, to provide an even greater sound experience, this headset offers voice-optimised frequency for greater clarity during conversations.

Guaranteed durability

With more than 40 years of experience, Plantronics is a market leader in enterprise-grade contact centre headsets. Therefore, when it comes to the Encore Pro 320 QD, expect the very best. This headset offers a good balance between great reliability and affordability. Not to mention, Quick Disconnect (QD) is tested to more than 30,000 cycles. That is to say, this headset has been designed to last.

Comfort all day long

This headset is lightweight and comes with soft, replaceable ear cushions. Therefore, enjoy optimal comfort from nine-to-five. If this wasn´t enough, its binaural design allows you to maintain complete focus during your calls and not get distracted by your surroundings.


  • Binaural call-centre headset
  • Flexible noise-cancelling microphone boom: 4mm
  • Quick disconnect (QD): over 30,000 cycles
  • Soft ear cushions
  • Voice-optimised frequency response
  • Seamless IT management
  • Frequency response: 200Hz - 6.8kHz

In the box

  • Plantronics EncorePro 320 QD headset
  • Charger
  • Power supply 
  • User Manual 


Data sheet

Product Specs.

More Information
Warranty2 years
Headset typeCorded
CompatibilityFor Desk phones
Corded or cordlessCorded
ConnectivityFor QD Connectivity
Mono/duoDuo headsets
Wearing styleHeadband
Ear cushionsWith foam ear cushions
Microphone BoomWith long microphone boom
Noise CancellingWith noise cancelling
Suitable for intensive useFor intensive use
Volume controlInline volume control
Conference functionWithout conference function
MAC compatibleCompatible with MAC
Optimized LyncNot optimized for Lync
Handset lifter (sold separately)Without handset lifter
Electronic Hook SwitchDepends on the model of your telephone - contact us
CableDepends on the model of your telephone - contact us

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