It’s time for a desk phone that makes hybrid work easy. The Poly Edge E320 Series with eight-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E300 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.
BENEFITS
• Stay informed with style with the surround light status indicator with RGB mixing. • Easy to install in home offices or hard to cable locations with included Wi-Fi (E350). • Designed for the hybrid office with NFC technology for advanced integrations. • Your phones stay cleaner for longer with integrated Microban® antimicrobial protection.
SPECIFICATIONS
LINES / FEATURE KEYS
8-line keys supporting up to 32-line key assignments for lines, contacts, and features supported with pagination
4 context-sensitive “soft” keys
4-way navigation key cluster with center “Select” key
Home and back feature keys
Pagination key for additional lines/contacts
Volume + / - control keys
Hold and Transfer keys
Headset select key
Speakerphone select key
Mute key (illuminated when muted)
USER INTERFACE FEATURES
Color 3.5” IPS LCD display (320x240 pixel resolution)
Voicemail support1
WebKit-based browser
Two position desk stand with wall mount option included
Unicode UTF-8 character support
One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity
Lightbar status indicator (RGB with color mixing)
Integrated Bluetooth 5.0 (Edge E320, Edge E350)
NFC Support
Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/ Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
HEADSET AND HANDSET COMPATIBILITY
Dedicated RJ-9 headset port
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially available TTY adapter equipment
USB headset support (USB Type-C)
Bluetooth headset support (Edge E320, Edge E350)
CALL HANDLING FEATURES¹
Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
Shared call/bridged line appearance
Busy Lamp Field (BLF)
Flexible line appearance (1 or moreline keys can be assigned for each line extension)
Distinctive incoming call treatment/ call waiting
Call timer and call waiting
Call transfer, hold, divert (forward), park, pickup
Called, calling, connected party information
Local 3-way audio conferencing
1-touch speed dial, redial
Remote missed call notification
Do not disturb function
Reverse Number Lookup via LDAP
Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
Electronic hook switch capable
Local configurable digit map/dial plan
OPEN APPLICATION PLATFORM
WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
Supports Polycom Apps SDK and API for third-party business and personal applications
NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling1
Corporate directory access using LDAP
Visual Conference Management
NETWORK AND PROVISIONING
SIP Protocol Support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports - Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP
FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
Provisioning and call server redundancy supported1
QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
Network Address Translation (NAT) — support for static configuration and
