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Cisco SPA509G 12-Line IP Phone

Executive grade 12-line IP phone with large backlit display, HD sound and PoE

Manufacturer Ref.: SPA509G Product Ref.: CISPA509
Cisco SPA509G 12-Line IP Phone

Key features

  • Professional 12-line SIP phone
  • Power Over Ethernet - 2 Ethernet ports
  • Cisco HD Voice technology
  • Supports up to 2 expansion modules
  • Full Duplex speakerphone
  • Headset port
  • 3-way conferencing, call transfer, shared line appearance
  • Easy installation

  • Free standard shipping on this item
  • Delivery date with Express Shipping: 16/07/2020
  • 2 years standard warranty
£104.99 ex. VAT
£125.99 incl. VAT

Product information

The Cisco SPA 509G IP Phone is a feature-packed 12-line IP phone with HD sound which can be expanded with 2 expansion modules.

Despite its advanced features, the Cisco SPA509G is a cost effective choice for demanding professional users who need a telephone with advanced functions and full interoperability with equipment from VoIP providers and IP PBXs.

Cisco's HD Voice technology ensures excellent voice clarity, even in speakerphone mode, while the large backlit monochrome display and 4-way navigation key provide easy access to the telephone's functions.

Up to 64 additional keys can be added with up to two Cisco SPA500S Expansion Modules (sold separately).


  • 12 voice lines
  • Twelve Independent SIP Registrations
  • Line status: active line indication, with name and number
  • Menu-driven user interface
  • Shared line appearance
  • Speakerphone
  • Call hold
  • Music on hold
  • Call waiting
  • Caller ID name and number
  • Outbound caller ID blocking
  • Call transfer: attended and blind
  • Three-way call conferencing with local mixing
  • Multiparty conferencing via external conference bridge
  • Automatic redial of last calling and last called numbers
  • On-hook dialing
  • Call pickup: selective and group
  • Call park and unpark
  • Call swap
  • Call back on busy
  • Call blocking: anonymous and selective
  • Call forwarding: unconditional, no answer, on busy
  • Hot line and warm line automatic calling
  • Call logs (60 entries each): made, answered, and missed calls
  • Redial from call logs
  • Personal directory with auto-dial (100 entries)
  • Do not disturb (callers hear line busy tone)
  • Digits dialed with number auto-completion
  • Anonymous caller blocking
  • Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)
  • On-hook default audio configuration (speakerphone and headset)
  • Multiple ring tones with selectable ring tone per line
  • Called number with directory name matching
  • Ability to call number using name: directory matching or via caller ID
  • Subsequent incoming calls show calling name and number
  • Date and time with support for intelligent daylight savings
  • Call start time stored in call logs
  • Call timer
  • Name and identity (text) displayed at startup
  • Distinctive ringing based on calling and called number
  • 10 user-downloadable ring tones
  • Speed dialing, eight entries
  • Configurable dial/numbering plan support
  • Intercom
  • Group paging
  • Highly secure call encrypted voice communications support
  • Built-in web server for administration and configuration with multiple security levels
  • Automated remote provisioning, multiple methods; up to 256-bit encryption (HTTP, HTTPS, Trivial File Transfer Protocol [TFTP])
  • Option to require administrator password to reset unit to factory defaults

Hardware Features

  • Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight
  • Dedicated illuminated buttons for audio mute on/off, headset on/off and speakerphone on/off
  • 4-way rocking directional knob for menu navigation
  • Voicemail message waiting indicator (VMWI) light
  • Voicemail message retrieval button
  • Dedicated hold button
  • Settings button for access to feature, setup, and configuration menus
  • Volume control rocking up/down knob controls handset, headset, speaker, ringer
  • Standard 12-button dialing pad
  • High-quality handset and cradle
  • Built-in high-quality microphone and speaker
  • Headset jack: 2.5 mm
  • LED test function
  • Two Ethernet LAN ports with integrated Ethernet switch: 10/100BASE-T RJ-45
  • 802.3af-compliant PoE
  • Optional 5 VDC universal (100-240V) switching; power supply is ordered separately (Cisco PA100)
  • Regulatory Compliance: FCC (Part 15, Class B), CE Mark, A-Tick, C-Tick, Telepermit, UL, CB

Security Features

  • Password-protected system, preset to factory default
  • Password-protected access to administrator and user-level features
  • HTTPS with factory-installed client certificate
  • HTTP digest: encrypted authentication via MD5 (RFC 1321)
  • Up to 256-bit Advanced Encryption Standard (AES) encryption
  • SIP over Transport Layer Security (TLS)
  • Secure Real-Time Transport Protocol (SRTP)
Warranty 2 years
Connecting line IP
Number of lines 12
Key features With 3-way conference, With call recorder
Function keys With call key , With hands free kit, With mute key , With navigation key , With pause key
Phonebook features  100 entries
Expansion module Compatible with up to 2 modules
Optimized for Microsoft Lync Not optimized for Microsoft Lync
Volume control Ringtone volume control
Hearing aid compatible Not compatible with hearing aid
Speakerphone Yes
Hands free With hands free kit
Headset port With headset port
Type of headset jack 2.5 mm
Sound quality HD voice sound
Line powered Self-powered
Power source PoE powered
Display Without display
Type of display Black and white display
Keypad Numerical keypad
Number of ringtones 10
Colour Black
Call indicator LED With LED call indicator
Connectivity 2 RJ45 ports, Headset port
Wall mounting Without wall mounting
In the box
  • Cisco SPA509G with stand
  • Handset cord
  • RJ45 Ethernet Cable
  • Quick start guide
  • CD
Plantronics 2.5mm QD Cable (10ft)
£17.99 ex. VAT
Cisco SPA500S Expansion Module
£59.99 ex. VAT
Ref: CISPA500S
Sennheiser CEHS-CI 01 Cisco Adapter
£18.99 ex. VAT
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