Choosing the right IP Phone for Business
Let us help you make the right decision
Finding the right IP phone can be an arduous process; nowadays, given the surge in popularity of IP telephony in recent years, choosing the correct product for your business needs can be very difficult. Therefore, some key factors must be considered before purchasing any hardware. We have compiled an easy-to-understand guide to help you to make the right decision.
What is an IP Phone?
IP telephones provide for the integration of voice and data (VoIP) communications within the same network. They connect directly to the Internet and calls are made and received through it. With IP telephony you do not have to have a PC, but access to the internet is required.
It is important to note that in order to make calls with an IP phone, a separate subscription to an IP operator is required.
Main features of IP telephony:
- There are no limits on the number of concurrent calls you can make, unlike with old style telephone lines
- You can select as many different telephone numbers as you require
- Choose the geographical location of your number (i.e. operate abroad with UK number)
- As VoIP isn’t dependent on physical lines, you can create a network linking phones across the globe
- High-quality calls – HD Voice technology included with majority of IP phones and providers
Choose your IP Phones according how they will be used:
If the phone will solely be used at a desk, the best option for you would be a corded IP phone.
If you would prefer to have the option to move away from your desk whilst on the phone, a cordless IP phone is the product for you.
If the phone needs to be portable (switching location regularly), a USB desk phone is for you – simply plug into a PC with a USB cable and call away!
Size of screen and colour/black and white – these are product dependent.
For conferencing, you will need a telephone with an excellent speaker and microphone.
This option will be very useful if you often use the same commands.
Extending calls to your PC:
Softphone applications can be downloaded to your computer and allow you to telephone over the Internet.
Add-ons for your IP phone
The keyboard extension module will allow you to manage more lines at once, increasing efficiency and simplicity.
Headsets are an ideal companion to IP phones for those who need to communicate hands-free in the office.
If your IP phone does not come with a power supply, you can purchase it separately.
The ideal device for those who need to connect existing analogue telephone lines to an IP system.